Originally Posted by Klonkie
For some reason I get an E16 error message stating that I am not subscribed to the channel on the normal HD channel and on Supersport HD but I can view the Discovery HD channel. I have given up on phoning the call centre as the general response is "we will reset your signal and it should be fine in 20 mins time if not please phone again" ... I did this one night for about 4 times in a row! Has anybody experienced this before?
First of all which decoder do you have?
Easyview, UEC 4T HD PVR, SD PVR, XV
Spare decoders: SD PVR(2), PACE HD PVR 4T, DSD 660, 1110, 1131, Explora
2 unmentionable FTA decoders
Win 10 Pro (64-bit) build 1607, version 14393.351
1.2m antenna, 8-way universal LNB, 2x6 MS, FSM permanently connected.