Forum > DStv Products > HD PVR > E16 error message
Reply
Thread Tools Display Modes
  #1  
Old 2010-02-26 , 06:21
Klonkie Klonkie is offline
Still listens to the wireless
 
Join Date: Feb 2010
Posts: 2
Unhappy E16 error message

For some reason I get an E16 error message stating that I am not subscribed to the channel on the normal HD channel and on Supersport HD but I can view the Discovery HD channel. I have given up on phoning the call centre as the general response is "we will reset your signal and it should be fine in 20 mins time if not please phone again" ... I did this one night for about 4 times in a row! Has anybody experienced this before?
Reply With Quote
  #2  
Old 2010-02-26 , 12:10
Geoff D Geoff D is offline
Technical Myriad
 
Join Date: Nov 2008
Location: PTA
Posts: 11,786
Quote:
Originally Posted by Klonkie View Post
For some reason I get an E16 error message stating that I am not subscribed to the channel on the normal HD channel and on Supersport HD but I can view the Discovery HD channel. I have given up on phoning the call centre as the general response is "we will reset your signal and it should be fine in 20 mins time if not please phone again" ... I did this one night for about 4 times in a row! Has anybody experienced this before?
First of all which decoder do you have?
__________________
"Bandwidth, or more accurate, Data Rate, is a commodity, not a value added service"
Easyview, UEC 4T HD PVR, SD PVR, XV
Spare decoders: SD PVR, PACE HD PVR 4T, DSD 660
Reply With Quote
  #3  
Old 2010-02-26 , 12:14
Klonkie Klonkie is offline
Still listens to the wireless
 
Join Date: Feb 2010
Posts: 2
The Pace HD PVR
Reply With Quote
  #4  
Old 2010-02-26 , 17:56
Tapiwa Tapiwa is offline
Knows how to use a remote
 
Join Date: Jan 2010
Posts: 82
This happened to me when SS HD came. All I did was a simple rescan and then sent an email with my smart card number to MC and presto! It was working in about 10 mins.
__________________
Quad LNB > Pace HD PVR > Samsung LED TV | Single LNB > DSD 1131 (Secondary) > Sansui LED || Xtra-View Enabled
Reply With Quote
Reply
« Previous Thread | Next Thread »
Thread Tools
Display Modes
Posting Rules
You may not post new threads  | You may not post replies  | You may not post attachments  | You may not edit your posts
BB code is On  | Smilies are On  | [IMG] code is On  | HTML code is Off
© 2010 MultiChoice Africa (PTY) LTD. All rights reserved.
© 2000 - 2010, Jelsoft Enterprises Ltd. | Powered by vBulletin® Version 3.8.6
DStv.com | Forum | Archive | Top