Well now I have an interesting tale to tell, so grab a cuppa or refill your beer mug & then read this...
@TD - Thanks! You made me think to at least check my router as I haven't bothered, and what do you know, my downstream is on a mere 384Kb!!
So of course I bit my lower lip, something this forum teaches us to do well
, and gave M-Web a ring. Fortunately I got a very competent guy on the other end.
Here's the story;
After many enquiries to Telkom about similar issues, Telkom finally informed M-Web around mid-August that they are first downgrading clients in order to prepare for upgrading them!
Further, there is no info as to who is being affected where, or anything else, other than a commitment(?) for completion by the end of September.
I'm told M-Web calls Telkom daily but receive very little further info.
When I asked why clients haven't been informed I was told that it's believed that as management don't know who's affected & don't want to cause confusion or alarm they've just not done so.
Anyway, joining Telkom is now definitely a no-no.
I'm just going to go along calmly with this for now, it's not costing us extra for the offered upgrade. I'll wait until about 10 days into October, after which....... well let's just get there first.