@enezar - I feel your pain brother/sister. It's a bitter pill to swallow when you have to fork out more and more each year, yet you get less and less for your hard earned money.
When you eventually decide to check out the forums, there's always some snarky MC that can never give you a straight answer and will try and make YOU feel like an idiot for posting on a PUBLIC forum. Don't worry about that. You have a right to complain and on a forum, you have the opportunity to vent if needed.
Ask about the many reruns. Ask why we don't get shows like "The walking dead" or "Spartacus : blood and sand + gods of the arena". Ask why the EPG is sometimes so useless you cry from laughing so much. Ask why the ARC just doesn't work on a SD PVR.
Just be prepared to be disappointed and frustrated. As long as our subscription is paid up, right? Don't like it, leave it! --- You'll hear plenty of this...
So, I say "well done" to a fellow subscriber for joining the forum and exercising their right.