Forum > DStv Forum Archive (12 May 2014) > DStv Products > XtraView > xtra view waiting for communication
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Old 2011-06-07 , 15:37
emmamc emmamc is offline
Still listens to the wireless
Join Date: Jun 2011
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Default xtra view waiting for communication

I have two HD PVR's one is two weeks old. The xtra view worked for a week and then switched off and I keep getting the message "waiting for communication". I have rung MC and had the technicians in, and neither can solve the problem.

The primary decoder is active and transmitting the heartbeat, whereas the second decoder is ready but inactive. MC say it is all active.

Please can someone help.

Many thanks
Old 2011-06-07 , 15:48
Tulani's Avatar
Tulani Tulani is offline
Changes remote batteries daily
Join Date: Feb 2010
Posts: 2,841
you may wish to explain nature of installation and configuration settings
8Way Universal LNB+Switch; (Explora 2A primary;HDMI to hometheater, HDMI to HDTV +1110 secondary;SDViewing)

silent witness
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