Forum > Decoders > PVR Decoders > 101: Failed recordings
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  #11  
Old 2017-08-15 , 10:50
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So last night, for the first time in ages (and hope it's not the start of something again), had a failed recording due to conflict.

All was fine at 7pm for my recording, but this morning, The Path failed due to conflict with Falling Water. Late EPG changes again?
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  #12  
Old 2017-08-15 , 13:21
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Hi Mad Cat,

We have noted your query and have escalated accordingly.

We will revert as soon as there is a response.

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  #13  
Old 2017-08-15 , 14:24
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Hi Mad Cat,

Please see response from our Tech Team.

We note that you were recording “Falling Water”. Please advise what was the series/movie that successfully recorded during that timeslot?

Was “Falling Water” recorded partially or was it not recorded at all?

Please advise what other series you have scheduled to record? If possible, please send us a photo of the following screen “Planner > Season Manager”.

If your decoder has a lot of series recordings scheduled, it is possible that some episodes may conflict from time to time. For this reason, it is possible to set the priority of series recordings from the “Season Manager” screen by pressing OK on a series.

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Mpho



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  #14  
Old 2017-08-15 , 14:35
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Quote:
Originally Posted by MC Mpho View Post
Hi Mad Cat,

Please see response from our Tech Team.

We note that you were recording “Falling Water”. Please advise what was the series/movie that successfully recorded during that timeslot?

Was “Falling Water” recorded partially or was it not recorded at all?

Please advise what other series you have scheduled to record? If possible, please send us a photo of the following screen “Planner > Season Manager”.

If your decoder has a lot of series recordings scheduled, it is possible that some episodes may conflict from time to time. For this reason, it is possible to set the priority of series recordings from the “Season Manager” screen by pressing OK on a series.

Regards,
Mpho



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The series are directly after each other on 101
10:30 The Path
11:30 Falling Water
Times are approximate as Game of Thrones runs long.

Season manager priority should not make a differance as there should have been (as initially was) no conflict. EPG must have changed for one of the shows.

Path was cancelled due to conflict - reflects under Failed recordings.

Successfully recorded
17:00 Mindy 103
17:30 Mindy 103
18:00 Real Housewives 103
19:30 This is Us 101
21:00 Fear the Walking Dead 108
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Last edited by Mad Cat; 2017-08-15 at 14:39. .
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  #15  
Old 2017-08-15 , 15:02
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Thank you, I will revert.


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  #16  
Old 2017-08-15 , 15:45
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Late in the evening I happened to have noticed the time that Falling Water was scheduled to start last night (I've got a head that remembers figures ), at 23:36.
Just checked my recording - it instead lists that it recorded from 23:38.

(In my case nothing else was recording around that time period so no conflicts.)
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  #17  
Old 2017-08-15 , 16:06
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Hi Optimist,

It looks like that series event was moved/rescheduled to a different timeslot by the channel provider.




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  #18  
Old 2017-08-15 , 16:13
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...which last we heard they're not allowed to do, and certainly the EPG staff are not supposed to allow it... so at least two staff members who need to face the tar & feathers firing squad

Thanks Mpho.
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  #19  
Old 2017-08-15 , 16:17
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Was the previous software update not meant to fix the issue related to EPG changes?
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  #20  
Old 2017-08-15 , 16:29
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Quote:
Originally Posted by Krugie View Post
Was the previous software update not meant to fix the issue related to EPG changes?
AFAIK, only some of them for now.
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