Forum > Value Added Services > DStv Now > DSTV Now app rooted error
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  #11  
Old 2017-07-31 , 07:48
MC Pamela MC Pamela is offline
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Quote:
Originally Posted by Terminator View Post
Mc hasn't responded to this thread, so I don't know what info they will need... The radio is primarily for music and satnav. We do lots of camping, so it would have been used mostly when stationary at the farm for the kids or the odd sport program. What is funny is that the Supersport app works without any issues. The dstv now app opens fine, just when accessing live TV/ catch up when I get the error
Hi Terminator,

We are sorry for the delay in responding to the query. Kindly confirm the software version on the DStv Now App and we will have our support team to look into the matter.

Regards
Kagiso
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  #12  
Old 2017-07-31 , 13:37
Terminator Terminator is offline
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I know it's the latest version from the play store. Will confirm tonight and give feedback
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  #13  
Old 2017-08-02 , 06:38
Terminator Terminator is offline
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Any update on this?
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  #14  
Old 2017-08-04 , 14:11
Terminator Terminator is offline
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Any update on this?
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  #15  
Old 2017-08-07 , 11:11
MC Grace MC Grace is offline
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Quote:
Originally Posted by Terminator View Post
Mc hasn't responded to this thread, so I don't know what info they will need... The radio is primarily for music and satnav. We do lots of camping, so it would have been used mostly when stationary at the farm for the kids or the odd sport program. What is funny is that the Supersport app works without any issues. The dstv now app opens fine, just when accessing live TV/ catch up when I get the error
Hi Terminator

Apologies for the hold up. I have responded to the PM sent.

All the info provided has been shared with the platforms and tech teams to assist.
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  #16  
Old 2017-08-07 , 14:14
Terminator Terminator is offline
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I replied to your pm
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  #17  
Old 2017-08-07 , 14:18
MC Grace MC Grace is offline
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Originally Posted by Terminator View Post
I replied to your pm
Thank you.

I will check it and respond.
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  #18  
Old 2017-08-08 , 22:33
meehi meehi is offline
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Any feedback on this?? I have an android device (definitely not rooted) showing this same error. Please help!

Sent from my SM-G930F using Tapatalk
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  #19  
Old 2017-08-09 , 09:47
Terminator Terminator is offline
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Still no feedback from MC
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  #20  
Old 2017-08-13 , 16:40
MC Grace MC Grace is offline
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Quote:
Originally Posted by Terminator View Post
Still no feedback from MC
Hi Terminator

Sorry to keep you waiting.

Have you received any call or feedback from our tech and platforms teams?
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