Forum > Content > General > DStv magazine for Premium, Extra and Compact
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Old 2015-11-26 , 09:38
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MC Lindi MC Lindi is offline
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Default DStv magazine for Premium, Extra and Compact

We would like to reassure our customers that we are still making the print magazine available to customers who would like to get it. All DStv Premium, Extra and Compact customers are entitled to receive a printed DStv magazine Ė this magazine is provided free of charge. DStv Premium and Extra customers get a Premium magazine and DStv Compact get a Compact magazine. If customers are not receiving the magazine and would like to, they can send an email to enquiries@multichoice.co.za. We would like to appeal to customers who want the magazine to ensure that their postal address is accurate and up to date.

We would like to highlight to customers that the magazine is not the most accurate source of scheduling information - the main reason for this is in order for the magazine to reach our customers on time, it has to be printed very far in advance (3 months). Decoder and online schedules are far more accurate than the print versions.

Our customers can log on to DStv.com to access a 14-day TV guide (which can be printed), a series and movies calendar and see highlights. The online TV guide is also a far more user-friendly format than the print as customers can search for specific shows and also view only the channels they are interested in. The series and movie calendar is also searchable by package, which makes it easier for customers to find great content to view.

The DStv Now App also contains a TV guide that is searchable. On the decoders, customers can view an 8-day TV guide (some decoders only have 7 days) and can also search for specific titles or genres.
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Old 2015-12-28 , 16:37
Genesistt Genesistt is offline
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Hi, I understand about the 3 month lag of info, but what about the missing channels? Like in the January 2016 guide channels 114, 123, 125, 131, and 174 is just missing. Like it was in the December guide as well. And it's not like these channels are new. Or that up to date, comsidering the amount of repeats on channel 174. So why have them one month and not the other.

We pay a lot of money and honestly, you need to throw some more of that insane premium to the guide.
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Old 2015-12-29 , 10:44
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If channels are missing from the guide, it is because the channels themselves did not deliver their schedules to us in time for the print deadline. It is for this reason that we make a number of other resources available to our customers, including a printable PDF version on DStv.com
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Old 2015-12-29 , 11:28
Genesistt Genesistt is offline
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In the past you would at least put a little note saying the schedules weren't available at time of printing. Now there's nothing. Maybe think of adding that little note again, so that people know why it's not there.
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Old 2015-12-29 , 12:47
LuvoSitonga1 LuvoSitonga1 is offline
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I did send an email to receive the magazines. DStv promised I will get the January Mag. But still I haven't received it
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Old 2015-12-30 , 10:34
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I know there has been an issue with the supply of magazines, specifically for additional requests. We are printing more for February and the team are trying to source more for January. In the interim, you can go here: http://www.dstvmagazinecompact.digit...co.za/dec2015/ to access a digital version of the magazine (December still up at the moment but January will be up by end of the week)
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Old 2015-12-30 , 10:59
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Quote:
Originally Posted by MC Marietjie View Post
In the interim, you can go here: http://www.dstvmagazinecompact.digit...co.za/dec2015/ to access a digital version of the magazine (December still up at the moment but January will be up by end of the week)
Is the Premium Magazine also available in this manner?
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Old 2015-12-30 , 11:33
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Yes here you go: http://www.dstvmagazinepremium.digit...co.za/Dec2015/

Or go to DStv.com, select TV Guide and DStv Magazines will be option on your right when you hover your mouse over TV Guide (after What's On, Shows and Recommended)
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Old 2015-12-31 , 09:22
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Thanks!
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