Forum > Value Added Services > DStv Catch Up > Missing on Explora Catch Up
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  #481  
Old 2016-12-27 , 09:30
Ermeric1 Ermeric1 is offline
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Yes I am Pamela. But The Forest appeared. And newer Titles too. Also I can't find 5th Wave when I do a search to see when it will be broadcast again on "live" tv. Could you check please?

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  #482  
Old 2016-12-27 , 10:19
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Quote:
Originally Posted by MC Pamela View Post
Hi Mad Cat

Sorry for the hold up. We have received your PM and the tech team will contact you and assist accordingly.
Hi

Seems my CU is sorted Software loaded on Friday and no issues (or disappearing titles) since then.

Thank you!!
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  #483  
Old 2016-12-27 , 10:20
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Missing:

Manhatten episode 2 & 3
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  #484  
Old 2016-12-27 , 11:17
MC Pamela MC Pamela is offline
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Hi Mad Cat

The episodes are available on CU. Note that Manhattan is only available on CU+ (connected services, online) and mobile devices.
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  #485  
Old 2016-12-27 , 11:22
MC Pamela MC Pamela is offline
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You can set your recording for Sun, 8th Jan at 15:00 on M-Net Movies Premier (channel 104).
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  #486  
Old 2016-12-27 , 11:24
Ermeric1 Ermeric1 is offline
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Thanks. Did you receive the photos?

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  #487  
Old 2016-12-27 , 11:28
MC Pamela MC Pamela is offline
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Yes, thank you. And I have responded .
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  #488  
Old 2016-12-30 , 07:31
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Quote:
Originally Posted by MC Pamela View Post
Hi Mad Cat

The episodes are available on CU. Note that Manhattan is only available on CU+ (connected services, online) and mobile devices.
Hi

Why was episode 1 available on CU then?
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  #489  
Old 2016-12-31 , 10:17
MC Pamela MC Pamela is offline
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Hi Mad Cat

Sorry for the hold up. We're checking with the CU team to advise on the title. Feedback to follow once received.
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  #490  
Old 2017-01-01 , 09:07
MC Pamela MC Pamela is offline
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Hi Mad Cat

The team advised it was a scheduling error. As this might happen with the first episode of a show. It gets scheduled for the boxes (decoders), and then later the scheduling team might notice that there isn't space for it and it has to be moved to CU+.
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