Forum > Decoders > PVR Decoders > HD PVR 2P Decoder reboots very often
Reply  
Thread Tools Display Modes
  #21  
Old 2016-08-04 , 14:20
Homealone's Avatar
Homealone Homealone is offline
Changes remote batteries daily
 
Join Date: Dec 2009
Location: Glenvista (JHB South)
Posts: 545
Dankie Boet or is it Ouboet?
__________________
DIY installation, SLNB (LMX501), 88cm dish, XtraView via 'old school' HB cable, Explora-1 (primary), Explora-1 (secondary),
'SD 96' co-axial cables used and routed through 25mm PVC conduit pipe networks, Compression F-type connectors throughout.
Reply With Quote
  #22  
Old 2016-08-05 , 10:45
Luke7777's Avatar
Luke7777 Luke7777 is offline
Changes remote batteries daily
 
Join Date: Dec 2008
Location: Menlo Park Pretoria
Posts: 1,422
Quote:
Originally Posted by Homealone View Post
Ditsem my ou maat
Quote:
Originally Posted by Homealone View Post
Dankie Boet or is it Ouboet?
Enige van die 2 is reg
__________________
Quad LNB Explora switch 5.1
Explora (Primary) Pace 4P HDPVR (Secondary)
Xtraview - decoders same room - 3 distributed HDMI endpoints via 2x4 Matrix and Cat6
40Mb VDSL (ISP AH Capped Unshaped)
------------------------------------------
DSD1110 in holiday mode
DSTV Mobile via Drifta WiFi (S5& iPad)
Reply With Quote
  #23  
Old 2016-08-07 , 16:59
Linoman Linoman is offline
Knows how to use a remote
 
Join Date: Jun 2014
Location: Gordons Bay
Posts: 123
My PVR2U has started to do this. At least once a day at about 9PM. Extremely annoying!
__________________
Explora (Primary); Explora (Secondary); Explora 2 (Tertiary) Smart LNB (LMX501); Drifta and Showmax
Reply With Quote
  #24  
Old 2016-08-13 , 14:02
Linoman Linoman is offline
Knows how to use a remote
 
Join Date: Jun 2014
Location: Gordons Bay
Posts: 123
Any more updates on this? It is starting to seriously annoy me!
__________________
Explora (Primary); Explora (Secondary); Explora 2 (Tertiary) Smart LNB (LMX501); Drifta and Showmax
Reply With Quote
  #25  
Old 2016-08-13 , 19:17
Jan Horn's Avatar
Jan Horn Jan Horn is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Feb 2016
Location: Welkom RSA
Posts: 382
Maybe you should reed through this thread as well http://forum.dstv.com/showthread.php...2&goto=newpost
__________________
Explora 2 + Pace HD PVR P2 XV SLNB 80cm Dish Vodacom Power Tab 10
Reply With Quote
  #26  
Old 2016-08-17 , 10:13
MC Strini MC Strini is offline
Still gets up to change channels
 
Join Date: Mar 2016
Posts: 10
Hi all,

The software is planned for the Pace850 and Pace865 decoder models. Note that on one decoder investigation we found that the reboots were due to a Hardware fault even though the symptom appeared to be the same.

There will be no further software upgrades for the 2U decoder model.

Regards,
MC Strini
Reply With Quote
  #27  
Old 2016-08-18 , 12:38
MC Mpho's Avatar
MC Mpho MC Mpho is offline
Moderator
 
Join Date: Feb 2016
Posts: 244
Hi All,

Can the users of the 2U/4U PVR (UEC 4660 and UEC 4880) that have a problem with reboots please revert to me with their smartcard number and contact number.

My email is mpho.mogopodi@multichoice.co.za

Regards,
MC Mpho
Reply With Quote
  #28  
Old 2016-08-18 , 14:29
beetle bailey's Avatar
beetle bailey beetle bailey is offline
4K, baby!
 
Join Date: Nov 2008
Location: Brackenfell, Western Cape
Posts: 4,805
Quote:
Originally Posted by MC Mpho View Post
Hi All,

Can the users of the 2U/4U PVR (UEC 4660 and UEC 4880) that have a problem with reboots please revert to me with their smartcard number and contact number.

My email is mpho.mogopodi@multichoice.co.za

Regards,
MC Mpho
These reboots are a major problem. Happened twice, that I'm aware of within a twelve hour period. Once last night and again this morning. These are two that I'm aware of but there could have been more during the night. Awhile ago I complained about this problem and was advised to supply my details but I thought I'd wait for the "fix". However, now I see that no "fix" is going to be forthcoming so have sent MC Mpho an e-mail with my details hoping that something can be done to address this problem. Once and for all.

However, I am constantly amazed at how these types of problems are addressed by MC. Certainly, they help those of us with problems when we mention them on the Forum and perhaps some get assisted on Facebook and Twitter but what about the many others who don't frequent those sites? Are they expected to live with this problem? Do they just accept the poor service to themselves?

Surely MC should address this for all their subscribers and take the necessary steps to correct whatever the fault is on the respective decoder(s)? In this instance they know that there is a fault regarding the rebooting with the HD PVR 2U decoder, (I'm not the only one reporting it), so there must be many others with the same problem. To resolve this issue MC must either find a solution and implement it with a software upgrade, or whatever it would take to fix this problem for the decoders concerned, or advise, as has been done on the forum, all their subscribers owning the 2U decoder to contact them should they also be experiencing this problem. Similar to what MC Mpho has requested us to do. How difficult would it be for a programmer to obtain a schedule of subscribers on the DStv data base who own a HD 2U PVR and then send the message to them?

That would be good public relations and would perhaps also help those out there who are simply "living with the problem" as I have been doing. (cursing every time the blasted thing went into reboot mode).
__________________
Explora (Primary) and 2P HD Decoder (Secondary); Twin LNB; Samsung HT-J5550 Home Theatre System, Sony KLV-32S400A tv and Sony KLV-22Bx320 tv.

Last edited by beetle bailey; 2016-08-18 at 14:34. .
Reply With Quote
  #29  
Old 2016-08-24 , 11:02
Digital Fan Digital Fan is offline
Knows how to use a remote
 
Join Date: Sep 2009
Location: Cape Town
Posts: 128
Question Update this week

Hi
Any news of the 2P software update that was scheduled for this week
__________________
Twin LNB - 2 x 6 MS (Pace HDPVR - 2 tuner + Pace HDPVR - 2 tuner)
Reply With Quote
  #30  
Old 2016-08-24 , 11:17
hilt_ctn's Avatar
hilt_ctn hilt_ctn is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Nov 2008
Location: Cape Town
Posts: 249
Something that might be related ( and why I now do my own installs )

When I had my original SD-PVR installed, it rebooted randomly and regularly, I'm talking a good few times a day. After a trip to MC who verified the decoder was ok, I had a look at the cabling work that had been done. Therein was the problem

On the LNB side, a few strands of the braided shield of the cable were touching the centre core of the cable. Once cleaned up, the regular rebooting issue went away.

Might be worth having a look. Can't hurt
__________________
HD-PVR2P + HD-PVR4P in XtraView
Reply With Quote
Reply  
« Previous Thread | Next Thread »
Thread Tools
Display Modes
Posting Rules
You may not post new threads  | You may not post replies  | You may not post attachments  | You may not edit your posts
BB code is On  | Smilies are On  | [IMG] code is On  | HTML code is Off
Similar Threads
Thread Thread Starter Forum Replies Last Post
Sony Entertainment Channel - Picture very very bad LesleyH Picture/Audio Quality 14 2012-11-29 15:39
Pace HD PVR runs very hot then reboots Macman HD PVR 4 2012-01-07 20:10
have to reboot often Gerard0601 HD PVR 3 2010-05-24 17:56
SDPVR reboots very long Theo SD PVR 10 2009-09-30 18:07