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Old 2014-09-30 , 10:14
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Default DSTV Catchup - Downloads crashing

Hi

It seems that when I download an episode of Binneland on my iPad, once the download is done, the application crashes. When I open the app again, the status says: "Processing". It has been happening since my last update of the app and I can't go back to the older version.

thanks
Lucian
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  #2  
Old 2014-09-30 , 10:58
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Drat - that doesn't sound good. I've sent this post to the team for assistance and will update you asap.
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Old 2014-09-30 , 11:13
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Hi Lucian
The devs are working on this one.
Apologies.
In the meantime they suggest that you delete and reinstall the app.
Please let us know?
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Old 2014-09-30 , 11:24
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Hi Brenda,

i've actually uninstalled it twice and no luck....
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Smart LNB, Explora; Samsung KS9500 65"; Sony Bravia V450 46"; Sony Bravia EX710 46"
Playstation 3 320GB; Xbox 360 250GB; Xtreamer Sidewinder 1, Mvix 780 HD; Apple TV4; Xtreamer Sidewinder 2; Apple Extreme AP; MyGiga AT582; Xtreamer 4K
Asus AC-5300 Router with 40Mbps Fibre
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Old 2014-09-30 , 11:26
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Thanks Lucian.
Have batted this one back to the devs... so sorry.
Watch this space - will update you asap.
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Old 2014-09-30 , 11:28
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Thanks Brenda
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Smart LNB, Explora; Samsung KS9500 65"; Sony Bravia V450 46"; Sony Bravia EX710 46"
Playstation 3 320GB; Xbox 360 250GB; Xtreamer Sidewinder 1, Mvix 780 HD; Apple TV4; Xtreamer Sidewinder 2; Apple Extreme AP; MyGiga AT582; Xtreamer 4K
Asus AC-5300 Router with 40Mbps Fibre
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  #7  
Old 2014-09-30 , 11:39
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Update : devs are looking into this with the various teams. Again, apologies for the downtime.
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Old 2014-09-30 , 15:26
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Hi Lucian, please will you PM me your contact details (phone and email address) so that the tech gurus can get in touch with you directly to help resolve this?
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  #9  
Old 2014-09-30 , 20:07
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Default DSTV Catchup - Downloads crashing

Will PM you, thanks
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Smart LNB, Explora; Samsung KS9500 65"; Sony Bravia V450 46"; Sony Bravia EX710 46"
Playstation 3 320GB; Xbox 360 250GB; Xtreamer Sidewinder 1, Mvix 780 HD; Apple TV4; Xtreamer Sidewinder 2; Apple Extreme AP; MyGiga AT582; Xtreamer 4K
Asus AC-5300 Router with 40Mbps Fibre
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  #10  
Old 2014-10-01 , 12:56
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Thanks for the info. I see the guys are in touch. Will keep an eye on the progress.
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