[VishM]

For some reason my tv link is not working and was wondering if someone could assist. I have 2 explorer decoders connected to a Smart LNB. RF out to RF Out connected with a T and sent to a SLX splitter connected in the ceiling splitting to the bedrooms. The light is ON on the tv link, but when I use the remote in the bedroom, it does not do anything. Any idea what could be causing this issue?

[Optimist]

Are the remotes you're trying in different rooms working if tried directly at the decoders?
Have you got anything else connected on route?

[VishM]

Remotes work 100% when in front of the decoder. Nothing else on route. Direct from decoder to splitter and then tv. I even bought a new TV link eye from DSTV.

[Optimist]

Ok, only other thing I can suggest is to make sure that your remote mode settings correspond and that the menu settings for both decoders are set to the RF Out port, but you sound like someone who will have checked that.

Let's see if anyone else has other suggestions.

[Geoff D]

Originally Posted by VishM

Remotes work 100% when in front of the decoder. Nothing else on route. Direct from decoder to splitter and then tv. I even bought a new TV link eye from DSTV.

Make sure the decoder settings are correct At least one of the decoders must be set to provided power to the SLX splitter. With the T piece, only one of the decoders must be sending power to the SLX splitter, not both.

The tvLINKs in the BR should have a power light on it. Is it lit up?

If not check if you have installed it the right way around.

Next you would have to go and find that SLX splitter wherever it is and check that the power light in it is showing.

[VishM]

Light is ON on the SLX splitter and the TV link.

When you say that only one must be sending power, I am assuming that I need to set one decoder to RF out and the other RF in?

[VishM]

Also, what are the correct decoder settings for this type of installation?

[Geoff D]

Originally Posted by VishM

Light is ON on the SLX splitter and the TV link.

When you say that only one must be sending power, I am assuming that I need to set one decoder to RF out and the other RF in?

I am informed that on the Explodas, there are two settings you need to make sure are correct.

(1) RF transmit port: BOTH should be set to RF OUT for your setup.

(2) tvLINK/Aux Power: Should ON, on the one and OFF on the other.

Then make sure the remotes are working correctly for the two remote modes.

Lastly verify that the Exploras are set to respond to only one mode each not both and if in the same room, they should not be relaying messages anywhere.

That is just about everything that could be wrong.

[VishM]

Thanks Geoff. I will check the settings this evening and revert.

[MC Field Services]

for trouble shooting I would test the TV link directly at the back of the decoder than try testing before the Slx and After the Slx and lastly back at the TV set.