Forum > Value Added Services > DStv Now > DSTV Now Endless Problems
Reply
Thread Tools Display Modes
  #1  
Old 2017-04-24 , 06:51
Ermeric1 Ermeric1 is online now
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2010
Posts: 443
Default DSTV Now Endless Problems

I tried watching The Magnificent Seven and after about two minutes of viewing I get a "Playback Error. Make sure your device is registered" Error Message. This is extremely poor MC. How long are these problems going to continue? If it's not one problem then it's another with DSTV Now. This App is so hit and miss at the moment that it's practically unusable. And nobody from MC responds to my complaints. It really shouldn't be taking you months to even acknowledge an issue and then even more months to solve it. I subscribe to Showmax and Netflix and neither really gives me any issues at all. But if they do they are usually solved within hours. You can really follow their lead as currently your service levels are shocking and not worth the subscription. The fact that you can deliver such poor quality to your paying customers is disgraceful.

Sent from my SM-N920C using Tapatalk
__________________
Explora HDPVR, Dual LNB, MS, XtraView, 1110 Decoder, Walka 7, Samsung UA46B8000 LED TV, Integra 30.2 AV Receiver, Sony BDP-S370 Blu-Ray Player, M&K Speaker System, Sony PS3.
Reply With Quote
  #2  
Old 2017-04-24 , 06:55
Ermeric1 Ermeric1 is online now
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2010
Posts: 443
The Magnificent Seven is a new title and was only loaded yesterday but yet it's also giving problems and new ones at that. So it not only seems like you guys haven't solved any of the old issues yet but new ones are occuring as well. This honestly doesn't give me any faith in your ability to provide me with a worthwhile product. Unacceptable.

Sent from my SM-N920C using Tapatalk
__________________
Explora HDPVR, Dual LNB, MS, XtraView, 1110 Decoder, Walka 7, Samsung UA46B8000 LED TV, Integra 30.2 AV Receiver, Sony BDP-S370 Blu-Ray Player, M&K Speaker System, Sony PS3.
Reply With Quote
  #3  
Old 2017-04-25 , 09:53
MC Lindi's Avatar
MC Lindi MC Lindi is offline
MultiChoice
 
Join Date: May 2014
Posts: 489
Hi there

Please can you send me a PM of your contact details. I've got technical guys from the Digital Media team on stand buy to assist you with your issues. Thank you.
Reply With Quote
  #4  
Old 2017-04-25 , 12:10
MC Lindi's Avatar
MC Lindi MC Lindi is offline
MultiChoice
 
Join Date: May 2014
Posts: 489
Hi Ermeric

One of our guys tried to call you, Nhlanhla. He's left a message for you to give you feedback of his investigation.
Reply With Quote
  #5  
Old 2017-04-25 , 19:01
Ermeric1 Ermeric1 is online now
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2010
Posts: 443
His message said he'll call me back but he never did.

Sent from my SM-N920C using Tapatalk
__________________
Explora HDPVR, Dual LNB, MS, XtraView, 1110 Decoder, Walka 7, Samsung UA46B8000 LED TV, Integra 30.2 AV Receiver, Sony BDP-S370 Blu-Ray Player, M&K Speaker System, Sony PS3.
Reply With Quote
  #6  
Old 2017-04-26 , 18:01
superkruz superkruz is offline
Still listens to the wireless
 
Join Date: Apr 2017
Posts: 7
I am using a Chromebook running Chrome OS. I updated my Chrome browser to version 58 and DSTV Now stopped working. The strange thing is that Catch-up TV worked just fine. I had to roll back my browser to a previous version to get DSTv Now working again. I wish MC would fix this.
Reply With Quote
Reply
« Previous Thread | Next Thread »
Thread Tools
Display Modes
Posting Rules
You may not post new threads  | You may not post replies  | You may not post attachments  | You may not edit your posts
BB code is On  | Smilies are On  | [IMG] code is On  | HTML code is Off
Similar Threads
Thread Thread Starter Forum Replies Last Post
HD PVR IN AN ENDLESS REBOOT CYCLE Geoff D HD PVR 4 2014-05-02 18:28
BBC Entertainment endless repeats throughout Easter LesleyH DStv Forum Archive (12 May 2014) 7 2011-05-12 14:28
Endless Xtraview problems Chris_CDI Service Queries 6 2011-04-20 14:46
Endless HDMI Stability Issues Noemfie HD PVR 3 2009-06-08 08:51
Endless problems. DagegeNZA HD PVR 13 2009-05-22 13:35