Forum > Decoders > PVR Decoders > Software Update
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  #1  
Old 2017-07-05 , 10:16
francet francet is offline
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Default Software Update

Good morning MC.Please be so kind as to provide us with details of the changes introduced with the software update this morning (05/07/17)


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  #2  
Old 2017-07-05 , 10:22
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Krugie Krugie is offline
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It was posted on Monday:

http://forum.dstv.com/showthread.php?t=39297
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Old 2017-07-05 , 10:23
francet francet is offline
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Thanks Krugie.


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  #4  
Old 2017-07-11 , 08:57
PJ Booyse PJ Booyse is offline
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Default Image on screen

Since the software update I struggle to get a picture on my TV have to reset my Explora multiple time before it is fixed. Any ideas?
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  #5  
Old 2017-07-11 , 10:02
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MC Lindi MC Lindi is offline
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Hi there

I've moved this thread to the decoders section so that MC Mpho can attend to it.

Thank you.
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  #6  
Old 2017-07-11 , 11:17
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MC Mpho MC Mpho is offline
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Hi PJ Booyse,

We will revert with a response as soon as possible.

Regards,
Mpho
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  #7  
Old 2017-07-11 , 11:42
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MC Mpho MC Mpho is offline
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Please confirm the following:

- What input are you using on the TV (HDMI, AV, RF)?
- Does this problem happen while watching TV?
- Is this problem experienced when you switch on the TV the first time in the day?
- Does this happen when you take the decoder out of standby?
- When the problem happens:
o Please take a picture of the TV Screen and send it to us
o If the problem is on HDMI, are you able to get video on the AV/RCA cable?
o What happens if you change the Input on the TV to another source and then back to the source for the decoder? For example, if the decoder is on HDMI-1 you try changing the TV source to AV or HDMI-2 and then back to HDMI-1.



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  #8  
Old 2017-07-11 , 11:47
PJ Booyse PJ Booyse is offline
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-HDMI Input
-YES
-Yes
-No
Will sent a picture but screen is completely black only audio is present
Will check if video is available on AV/RCA
It sometimes restores
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  #9  
Old 2017-07-12 , 06:57
Terminator Terminator is offline
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I can confirm the same issue. The old problem of black screen with audio is back
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  #10  
Old 2017-07-12 , 10:15
PJ Booyse PJ Booyse is offline
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Is there a fix for this???
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