Forum > Customer service > Customer service > Cancelling decoder/smartcard
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  #1  
Old 2017-06-21 , 09:22
RLJ1 RLJ1 is offline
Still listens to the wireless
 
Join Date: Jun 2017
Posts: 3
Default Cancelling decoder/smartcard

Hi,

On 20 Sep 2016 I emailed a form to cancel smartcard 4290530295. This was captured as enquiry ref number 8226585. This service and debit order was never cancelled.

Cecil Setai promised to look into this, but does not return calls or emails. I really need to get this sorted before next debit order run.

Kind Regards
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  #2  
Old 2017-06-21 , 09:44
MC Solomon MC Solomon is offline
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Join Date: Nov 2014
Location: Johannesburg
Posts: 198
we are looking into this
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  #3  
Old 2017-06-22 , 10:01
RLJ1 RLJ1 is offline
Still listens to the wireless
 
Join Date: Jun 2017
Posts: 3
Hi,

I have not heard anything yet, if someone can please get back to me.
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