Forum > Customer service > Customer service > Call Centre - options missing
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Old 2017-07-18 , 17:48
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Default Call Centre - options missing

I've had a need to phone in over the last couple of days re an account adjustment, each time all the automated switchboard offers is to either find out what I owe or get technical help

It feels like we've gone back a few years, so many things with the services in a mess...
At this stage I give up.
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Old 2017-07-19 , 15:32
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A call centre agent has explained that this has been a system error and is under repair.
Such bad timing, maybe MC's systems don't like the cold
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