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Old 2018-02-10 , 19:34
Dreamer Dreamer is offline
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Default DStv Catch Up issues

Hi,

I have been trying to watch Masterchef on dstv catchup and it is just pathetic.

The Masterchef episodes keep appearing and disappearing.
I see Episode 21 in the list in catchup, i start downloading it and i check back later to see if it has finished and the "History" says it downloaded successfully but if i go and check catchup, episode 21 is not there anymore. where do i watch the downloaded episode?!?

To make things even worse i cannot watch while it is downloading because the Explora's download speed is shockingly useless.
I have 20Mbps download speeds when testing from any other device on my network but the Explora says it can only download at 1.1Mbps ... no wonder i cannot watch while downloading - this seems to be even worse at night.
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  #2  
Old 2018-02-11 , 02:11
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JeanP JeanP is offline
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I have this exact same problem. Download the librarians it shows successfully downloaded but its not.

Another thing I downloaded Fallen it downloaded fine and 5 minutes later it disappears off cu and history says expired. 40 minutes later it reloads on cu.
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  #3  
Old 2018-02-11 , 09:01
Dreamer Dreamer is offline
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yip, exactly.
when episode 21, 22 and 23 appeared on cu again last night i downloaded all 3.
history shows all 3 having being downloaded but when i go to downloads, there is nothing.
Attached Images
File Type: jpg dstv-history.jpg (227.9 KB, 9 views)
File Type: jpg dtsv-downloads.jpg (132.3 KB, 9 views)
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Old 2018-02-11 , 13:07
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Krugie Krugie is online now
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Definitely something strange going on with CU+.

This morning I tried to watch something on CU+ and after the 30 seconds download period I got an error that the episode is not available. When my screen refreshed the specific episode had disappeared and several most recent episodes of other CU+ series which I was going to watch (and that showed on the CU+ list earlier) were all gone as well. All those series now show the episodes from the prior week as the most recent ones available.

It's almost as if an outdated catalog of CU+ has now loaded.
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Old 2018-02-11 , 17:36
tenhooj tenhooj is offline
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I'm having the same issue. I download, watch a bit and when I go back its gone. Xfiles episode 4, Endeavour episode 1. When I look at the history it says it has expired. I'm lost. I search for them on Catchup and they're gone. A little later they're back, I download and then as fast as they appear they go. This started 2 days ago
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Old 2018-02-11 , 17:56
Ermeric1 Ermeric1 is offline
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I had a similar issue with the Murder of Laci Peterson. I downloaded it but when I was watching it I fast forwarded it but the remote wouldn't respond when I wanted to stop it. When I finally managed to exit it the entire episode was no longer there and stayed missing for the whole evening. It only reappeared the next day.

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  #7  
Old 2018-02-11 , 17:57
Ermeric1 Ermeric1 is offline
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Quote:
Originally Posted by Ermeric1 View Post
I had a similar issue with the Murder of Laci Peterson. I downloaded it but when I was watching it I fast forwarded it but the remote wouldn't respond when I wanted to stop it. When I finally managed to exit it the entire episode was no longer there and stayed missing for the whole evening. It only reappeared the next day.

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And by reappear I don't mean my download but the actual episode on Catchup+.

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  #8  
Old 2018-02-12 , 17:19
tenhooj tenhooj is offline
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What is happening now, when the episode appears it can only be watched not downloaded. 9JKL is also coming and going. X files episode 4 has gone. Restarts don't help
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Old 2018-02-12 , 18:17
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Krugie Krugie is online now
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Twice when pressing OK on a CU+ title mine showed the option DELETE - and nothing else. No option to Watch or to Download until after a reboot.
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  #10  
Old 2018-02-12 , 18:19
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Quote:
Originally Posted by tenhooj View Post
What is happening now, when the episode appears it can only be watched not downloaded.
Normal CU titles only have the Watch option - they are already downloaded to your Explora. Only CU+ titles have the Download option.
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