Forum > Customer service > Customer service > Payment not reflecting
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  #1  
Old 2018-02-02 , 11:32
dizafire dizafire is offline
Still listens to the wireless
 
Join Date: Feb 2018
Posts: 3
Angry Payment not reflecting

I paid my account on 30 Jan 2018 and today it is 2 Feb 2018 and my payment is not reflecting, I phone DStv and sent the proof payment and they have not come back to me, I am worried my account will be closed for non-payment and be forced to pay a reconnection fee.

I messaged the Facebook forum and no-one has bothered to respond,
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  #2  
Old 2018-02-02 , 11:38
Optimist Optimist is offline
Changes remote batteries hourly
 
Join Date: Jul 2012
Location: N/E JHB
Posts: 15,111
Welcome, send a private message (PM) to MC Solomon with your customer and contact numbers, by clicking here

He does a lot to help.


(But others need to answer these threads please...)
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  #3  
Old 2018-02-02 , 11:42
dizafire dizafire is offline
Still listens to the wireless
 
Join Date: Feb 2018
Posts: 3
Default Payment not reflecting

Hi Optimist,
When I try to PM him , i am getting the following message:

MC Solomon has exceeded their stored private messages quota and cannot accept further messages until they clear some space.
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  #4  
Old 2018-02-02 , 11:45
Optimist Optimist is offline
Changes remote batteries hourly
 
Join Date: Jul 2012
Location: N/E JHB
Posts: 15,111
Ok, try again but this time use the name "MC Kenneth". He'll pass it on.
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  #5  
Old 2018-02-02 , 11:48
dizafire dizafire is offline
Still listens to the wireless
 
Join Date: Feb 2018
Posts: 3
Default Payment not reflecting

Thanks Optimist, I have just done that
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