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  #11  
Old 2018-02-12 , 20:19
tenhooj tenhooj is offline
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Join Date: Jun 2009
Location: durbs
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Yes the watch only should be the normal CU but the CU+ comes up with watch only when it has the cloud next to it. The new problem is Kevin can wait. There is only episode 1 but when you play it says 22 minutes but it is Box set advert for the series nothing else.
Endeavor episode 1 came back. Put it for download and it has disappeared again
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  #12  
Old 2018-02-12 , 20:59
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Krugie Krugie is online now
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Join Date: Dec 2008
Location: Moreleta Park, Pretoria
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Kevin can wait is playing fine on my side. But it shouldn't even be on CU yet - episode 1 got moved out by 3 weeks and the season is only starting on 4 March.



EDIT: Looking at things like this (happening all the time lately) and the thread about missing CU items, it is safe to say the CU department is in disarray.
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Last edited by Krugie; 2018-02-12 at 21:02. .
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  #13  
Old 2018-02-13 , 14:04
MC Grace MC Grace is online now
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Join Date: Apr 2017
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Hi All

The issues you've raised have been sent through to our techies/decoder support and CU teams to look into. Thanks for bringing them up.

In regards to Kevin Can Wait, there was a glitch and it has been removed.
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  #14  
Old 2018-02-13 , 14:11
Dreamer Dreamer is offline
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Quote:
Originally Posted by MC Grace View Post
Hi All

The issues you've raised have been sent through to our techies/decoder support and CU teams to look into. Thanks for bringing them up.

In regards to Kevin Can Wait, there was a glitch and it has been removed.
Thank you Mc Grace
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  #15  
Old 2018-02-13 , 14:31
MC Grace MC Grace is online now
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Originally Posted by Dreamer View Post
Thank you Mc Grace
Only a pleasure
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  #16  
Old 2018-02-13 , 18:21
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JeanP JeanP is offline
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Originally Posted by JeanP View Post
I have this exact same problem. Download the librarians it shows successfully downloaded but its not.

Another thing I downloaded Fallen it downloaded fine and 5 minutes later it disappears off cu and history says expired. 40 minutes later it reloads on cu.
I had the exact same problem last night. Seriously what the hell is going on here. Exact same program
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  #17  
Old 2018-02-15 , 12:29
MC Grace MC Grace is online now
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Hi All

Our tech/decoder support team is struggling to replicate the issue, and they are hoping to get assistance from any of the affected Forumites to conduct their investigation. This will involve providing us with your decoder MAC address and also have a USB stick to further capture logs for us for analysis (info to be sent via PM). Anything further will be communicated when the techies get confirmation from a willing Forumite.
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  #18  
Old 2018-02-15 , 13:19
Optimist Optimist is offline
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Join Date: Jul 2012
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Quote:
Originally Posted by MC Grace View Post
This will involve providing us with your decoder MAC address and also have a USB stick to further capture logs for us for analysis (info to be sent via PM).
Hi Grace,

Please note that no files can be sent with this forum's PM system. Other Mods have provided an email address, privately offered by PM of course.

All the best with this project :-)
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  #19  
Old 2018-02-18 , 21:18
MC Grace MC Grace is online now
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Thank you @Optimist. If I get a PM, then I will provide an email address to get the required info.
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