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Old 2018-02-04 , 08:29
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conrad95 conrad95 is offline
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Default Catch up Streaming

Hello, I have a 20meg telkom line and I am still struggling to stream content on hd quality on catch up. Why ?

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Old 2018-02-04 , 18:14
MC Grace MC Grace is offline
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Quote:
Originally Posted by conrad95 View Post
Hello, I have a 20meg telkom line and I am still struggling to stream content on hd quality on catch up. Why ?

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Hi conrad95

What happens when you stream HD content? And do you get the same issue with SD? Were you able to stream HD content successfully before?
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Old 2018-02-04 , 18:34
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conrad95 conrad95 is offline
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Hi conrad95

What happens when you stream HD content? And do you get the same issue with SD? Were you able to stream HD content successfully before?
Hi, I only got my 20mgbs line Thursday. Before that I had a 8mgbs Igen line and could not stream hd content that is why I got the 20mgbs line. I can stream SD content

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Old 2018-02-05 , 11:41
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conrad95 conrad95 is offline
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Originally Posted by conrad95 View Post
Hi, I only got my 20mgbs line Thursday. Before that I had a 8mgbs Igen line and could not stream hd content that is why I got the 20mgbs line. I can stream SD content

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Sometimes I can stream HD content and then all of a sudden in the late afternoons it streams, but buffers a lot. I can only stream SD content then. Should a 20mgbs line not be sufficient to stream HD content without any problems.

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Old 2018-02-05 , 12:04
Optimist Optimist is offline
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Look at other threads Conrad - it's a common complaint at times so quite likely to be a MC issue, but not always so maybe compare results with friends etc. or later send your details to MC Grace by PM.

EDIT: Look in the DStv Now forum section as well.

Last edited by Optimist; 2018-02-05 at 12:13. .
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  #6  
Old 2018-02-08 , 17:57
MC Grace MC Grace is offline
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Hi conrad95 - are you still having this issue? If so PM me your email address and contact numbers to share with our techies.

@Optimist - thank you.
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