Forum > Broadcast Errors > Broadcast Errors > No EPG for next Thursday?
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  #11  
Old 2017-06-09 , 12:43
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Quote:
Originally Posted by Geoff D View Post
Time to revert back to the Bouquet principals maybe???

Oops I am going to be accused of heresy soon for even suggesting that the previous way of doing things was well thought out and bullet proof.
Sounds like a good idea, or take 2 days (or more), away from all the piddly regional and other channels that are just there to fill up the epg.
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  #12  
Old 2017-06-09 , 16:27
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The team have managed to restore your guide to 8 days again.
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  #13  
Old 2017-06-09 , 16:30
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Great news for those affected - thanks!
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  #14  
Old 2017-06-09 , 19:58
Geoff D Geoff D is offline
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The 8-day guide is back on the UEC HD PVR 4 T decoder. The SD PVR is still where it has been for a long time about 2 - 3 days.
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  #15  
Old 2017-06-10 , 09:27
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Many thanks MC Marietjie
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  #16  
Old 2017-06-14 , 10:51
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Its good to have the 8 day epg titles restored but no descriptions?

Some sort of compromise or they still working on the problem?
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  #17  
Old 2017-06-14 , 10:59
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This is a compromise to ensure the guide updates on your side and it does not impact your experience too much. If they find another way to save more space, then they will restore the descriptions. They will be on from 7 days.
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  #18  
Old 2018-01-06 , 10:20
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Quote:
Originally Posted by MC Marietjie View Post
Hi there folks, so there is a rather significant EPG issue at the moment. With the addition of SundanceTV, we've reached the full capacity (the system can only display a certain amount of info). The teams are working on a solution for this but as a temporary fix, they've taken away the 8th day as this is causing the EPG to crash on an ongoing basis.

Our priority is to stabilise the EPG and to ensure the ongoing updates can happen so the EPG is accurate and your recordings work as they should.

They are working on a permanent solution which will restore your full 8 day EPG.

We understand that this is not a great experience and we apologise for this. Thank you for your understanding.
Hi hi,

What progress has been made in restoring the descriptions to the 8th day EPG readout?

There has been a reduction in the number of channels so the "addition of Sundance TV" excuse is no longer valid.

It was said that solutions were being pursued? Is this still the case?

Please update us.
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  #19  
Old 2018-01-06 , 14:22
Geoff D Geoff D is offline
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Oh don't be too concerned. MC will have a new excuse all lined up in case anyone enquires.

Once you lose a day on the EPG, it is permanent.
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  #20  
Old 2018-01-08 , 08:06
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MC Marietjie MC Marietjie is offline
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Folks the EPG team will have to update you here - MC Trisan will do so. I have alerted them to the new posts in this thread.

Last edited by MC Marietjie; 2018-01-08 at 11:10. .
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