Forum > Value Added Services > DStv Now > Suggestion Box: DStv Now
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  #51  
Old 2018-01-12 , 09:16
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Luke7777 Luke7777 is offline
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Quote:
Originally Posted by MC Marietjie View Post
Hi @Terminator - we pass these on to our teams responsible for development on DStv Now. Can't really comment on each and every one.
No response since 2016-07-19 isn't really about commenting on each and everyone. So I too think it's fair to expect some feedback every once in a while. MC Nic was at least actively involved in this thread.
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  #52  
Old 2018-01-12 , 09:37
Terminator Terminator is offline
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MC Marietjie, as stated by Luke7777, I don't expect response on everything suggested every day...but at least acknowledgement of the ideas and not once in 3-4 months...
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  #53  
Old 2018-01-13 , 16:29
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Originally Posted by Terminator View Post
MC Marietjie, as stated by Luke7777, I don't expect response on everything suggested every day...but at least acknowledgement of the ideas and not once in 3-4 months...
Agreed.

So, a suggestion for the DSTV Now iOS App.

The 15 second fast forward / rewind buttons are missing during video playback.
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  #54  
Old 2018-02-02 , 09:47
ratty ratty is offline
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Really wish I could change channels on the AndroidTV app without exiting the channel. Maybe a feature could be added whereby if you press the down button all the channels would be visible. Also, it would be nice to know what program is on when the channel is playing. You have to exit the channel to find out.
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  #55  
Old 2018-02-04 , 17:10
MC Grace MC Grace is offline
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Quote:
Originally Posted by ratty View Post
Really wish I could change channels on the AndroidTV app without exiting the channel. Maybe a feature could be added whereby if you press the down button all the channels would be visible. Also, it would be nice to know what program is on when the channel is playing. You have to exit the channel to find out.
Hi ratty

Your suggestion has been shared with the dev team for consideration .
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  #56  
Old 2018-02-06 , 10:43
ian16th ian16th is offline
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Is there a way that a mobile device, such as a laptop, can be connected to DSTV Now, but not have access to a subscribers profile and account details?

I do not want my children to have this access, but they want access to DSTV Now.
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  #57  
Old 2018-02-06 , 10:49
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Quote:
Originally Posted by ian16th View Post
Is there a way that a mobile device, such as a laptop, can be connected to DSTV Now, but not have access to a subscribers profile and account details?

I do not want my children to have this access, but they want access to DSTV Now.
I think device registration & access uses a new password and not your DStv profile's password, but not sure so can someone confirm please.
(EDIT: May not help, all devices may be able to access the profile.)

Using DStv Now on a laptop may be more of a problem.


If inconclusive here, chat to a DStv Now specialist at the call centre - found them to be very competent. Please then still let us know.

Last edited by Optimist; 2018-02-06 at 10:56. .
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  #58  
Old 2018-02-06 , 13:50
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MC Marietjie MC Marietjie is offline
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Quote:
Originally Posted by ian16th View Post
Is there a way that a mobile device, such as a laptop, can be connected to DSTV Now, but not have access to a subscribers profile and account details?

I do not want my children to have this access, but they want access to DSTV Now.
Unfortunately you will not be able to stream or see any content - your account needs to be authenticated in order for DStv Now to display. There is a kids section that you can give them access to, which then limits them streaming all channels and watching all Catch Up content. Depending on how old they are.
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  #59  
Old 2018-02-06 , 15:38
ian16th ian16th is offline
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Marietjie,

I understand that my a/c needs to be authenticated.

Thinking about it, I see that what I am asking for is a second level of password protection after the a/c authentication.
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  #60  
Old 2018-02-06 , 21:12
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Luke7777 Luke7777 is offline
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What is there in the profile/account info accessible from DStv Now that you worry about ? Just had a look on my desktop and couldn't see anything 'dangerous'
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