Forum > Value Added Services > DStv Now > DSTV Now Error: Device registered to another user
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Old 2017-09-16 , 15:11
ratty ratty is offline
Still gets up to change channels
 
Join Date: Sep 2016
Posts: 21
Default DSTV Now Error: Device registered to another user

I recently updated my DSTV Now app on ios and when I click on a channel I get the error "Sorry, this device is registered to a different user. Please remove this device on the other account if you wish to register this device on this account"

As far as I am aware my device is not linked to another account as I have only used on account. How can I identify if the device is linked to another account? I did not experience this issue before updating my dstv now app.
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