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  #21  
Old 2017-06-12 , 09:44
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Optimist Optimist is offline
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Last Week Tonight With John Oliver on CU+ in the Other Shows section:

Episode 12 has never arrived, now 15 days past its broadcast.

E10 has an expiry date of 16/09. (NOT a typo by me.)
E11 expired this weekend past, no idea if correctly or not.
E13 has an expiry date of 24/06.
E14 from last night - already available, but has an expiry date of 08/07.

No consistency or logical pattern anywhere...
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  #22  
Old 2017-06-13 , 17:47
MC Grace MC Grace is offline
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Quote:
Originally Posted by Optimist View Post
Last Week Tonight With John Oliver on CU+ in the Other Shows section:

Episode 12 has never arrived, now 15 days past its broadcast.

E10 has an expiry date of 16/09. (NOT a typo by me.)
E11 expired this weekend past, no idea if correctly or not.
E13 has an expiry date of 24/06.
E14 from last night - already available, but has an expiry date of 08/07.

No consistency or logical pattern anywhere...
Hi Optimist

Sorry for the delayed response.
I am checking with the relevant teams on this, will keep you updated.
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  #23  
Old 2017-06-13 , 17:53
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Optimist Optimist is offline
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Thanks you Grace.

It's no longer a concern for my needs, just posted as a good example of the bad state of how things are being "looked after".
I don't think I'll be adding more, not until a vast improvement is noticed...
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  #24  
Old 2017-06-13 , 21:25
RyanDavid RyanDavid is offline
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Originally Posted by MC Marietjie View Post
We purposefully moved Genius as customers are struggling to find it, and it is really a series. So this is intentional.
Funnily enough, Genius was back to 'Other' this week (Explora1 CU, episode 8), after last week's move to 'Series'. Was about to report it missing!
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  #25  
Old 2017-06-13 , 21:36
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Originally Posted by RyanDavid View Post
Funnily enough, Genius was back to 'Other' this week (Explora1 CU, episode 8), after last week's move to 'Series'. Was about to report it missing!
And the episode 7 that was in Series is also back in Other Shows.

These more recent episodes were still in Series yesterday when I watched E08 there.
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  #26  
Old 2017-06-15 , 12:25
MC Grace MC Grace is offline
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Originally Posted by MC Grace View Post
Hi Optimist

Sorry for the delayed response.
I am checking with the relevant teams on this, will keep you updated.
Hi Optimist

The title "Tonight With John Oliver" has been corrected as per the CU team.
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  #27  
Old 2017-06-19 , 07:35
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Originally Posted by MC Grace View Post
Hi Optimist

The title "Tonight With John Oliver" has been corrected as per the CU team.
Incorrect feedback.

Only one of the concerns was attended to, the rest are unchanged.
There will be no further spoon-feeding with details by me, or any further feedback re this series' current issues.

But thanks for your efforts Grace.
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  #28  
Old 2017-06-19 , 13:48
MC Grace MC Grace is offline
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Quote:
Originally Posted by Optimist View Post
Incorrect feedback.

Only one of the concerns was attended to, the rest are unchanged.
There will be no further spoon-feeding with details by me, or any further feedback re this series' current issues.

But thanks for your efforts Grace.
Hi Optimist

Thank you for your assistance. I'm checking again with the CU team regarding the unattended issues on the title. Apologies for the inconvenience caused.
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  #29  
Old 2017-06-19 , 19:23
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This week's episode of Genius on CU has the wrong logo, it's broadcast to us from National Geographic, not its parent company Fox.
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  #30  
Old 2017-06-20 , 09:49
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MC Marietjie MC Marietjie is offline
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Folks there is a bug at the moment that is causing the wrong channel number or name to be associated with the wrong title. The team are working on a fix and we'll update you when we have more.
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