Forum > DStv Forum Archive (12 May 2014) > Service Queries > Service Queries > Subscription Changes - Last Debit Order Date
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Old 2013-02-19 , 08:03
markvg markvg is offline
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Default Subscription Changes - Last Debit Order Date

Good Day

I would like to change my subscription to a lower package.

What date do I need to do this by in order for the changes to be reflected in the next months debit order?

Thanks
mark
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UEC DSR4660 HDPVR (Primary) & SD DualView PVR (Secondary) with Xtraview. HDMI via SONY STR-DH710 amp. 2x6 Ellies MultiSwitch. Xtraview via RF Out/RF Out. TV SONY KDL-32EX600. SONY PS3.
  #2  
Old 2013-02-19 , 08:52
MCA CCS Natasha's Avatar
MCA CCS Natasha MCA CCS Natasha is offline
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Quote:
Originally Posted by markvg View Post
Good Day

I would like to change my subscription to a lower package.

What date do I need to do this by in order for the changes to be reflected in the next months debit order?

Thanks
mark
Hi Mark,

We normally submit debit orders 3 days before the payment due date, so it would be best to do it 4 or 5 days prior to that date.

You ought to be able to do it online - let me know if you hit a snag.
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  #3  
Old 2013-02-19 , 09:19
markvg markvg is offline
Changes remote batteries daily
 
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Originally Posted by MCA CCS Natasha View Post
Hi Mark,
You ought to be able to do it online - let me know if you hit a snag.
Thanks... Don't think I will be allowed to do it online as we have Xtra View :-(

Will let you know though.

Mark
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UEC DSR4660 HDPVR (Primary) & SD DualView PVR (Secondary) with Xtraview. HDMI via SONY STR-DH710 amp. 2x6 Ellies MultiSwitch. Xtraview via RF Out/RF Out. TV SONY KDL-32EX600. SONY PS3.
  #4  
Old 2013-02-19 , 09:36
MCA CCS Natasha's Avatar
MCA CCS Natasha MCA CCS Natasha is offline
MultiChoice | Customer Care
 
Join Date: Nov 2008
Location: Randburg
Posts: 1,007
Quote:
Originally Posted by markvg View Post
Thanks... Don't think I will be allowed to do it online as we have Xtra View :-(

Will let you know though.

Mark

Yeah, you'll have a problem - XtraView self service is still in testing at the moment
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