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  #71  
Old 2017-01-09 , 22:09
EmJay EmJay is offline
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Checked Rosewood at 22.07. No change for ep 7. Still no soundtrack. However, ep 9 has arrived and guess what? It also has no sound.

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  #72  
Old 2017-01-10 , 10:39
MC Strini MC Strini is offline
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Hi EmJay,

Sorry for the inconvenience. I'm sure this must be frustrating.

I contacted the scheduling team. They informed me that they were already looking into the issue. There is a problem with the files supplied by one service provider. Our team does have a workaround which is resulting in some rework. They are busy processing episode 7 and will later get to episode 9.
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  #73  
Old 2017-01-10 , 12:03
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MC Mpho MC Mpho is online now
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Hi Emjay,

It looks like it has been resolved. Please check on your side and advise.

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Mpho
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  #74  
Old 2017-01-10 , 12:22
EmJay EmJay is offline
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Quote:
Originally Posted by MC Mpho View Post
Hi Emjay,

It looks like it has been resolved. Please check on your side and advise.
Just checked and the refreshed episodes (6 and 7) have sound. As does 8.
Still waiting on 9, but not expecting it until later today.
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  #75  
Old 2017-01-11 , 10:07
MC Pamela MC Pamela is offline
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Hi EmJay

Great to hear. Episode 9 is up, kindly check and confirm if all is well.
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  #76  
Old 2017-01-11 , 10:18
EmJay EmJay is offline
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Quote:
Originally Posted by MC Pamela View Post
Hi EmJay

Great to hear. Episode 9 is up, kindly check and confirm if all is well.


Nope! No sound on episode 9.
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  #77  
Old 2017-01-11 , 10:19
EmJay EmJay is offline
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Quote:
Originally Posted by MC Pamela View Post
Hi EmJay

Great to hear. Episode 9 is up, kindly check and confirm if all is well.


Doesn't look like the refresh has reached my decoder yet.
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  #78  
Old 2017-01-11 , 11:39
MC Pamela MC Pamela is offline
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The fixed version of Rosewood Episode 9 will only be available on the decoders after lunch time today.
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  #79  
Old 2017-01-11 , 18:06
EmJay EmJay is offline
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Quote:
Originally Posted by MC Pamela View Post
The fixed version of Rosewood Episode 9 will only be available on the decoders after lunch time today.


Long lunch? Past 6pm and still no refresh.
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  #80  
Old 2017-01-11 , 20:30
EmJay EmJay is offline
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Quote:
Originally Posted by MC Pamela View Post
The fixed version of Rosewood Episode 9 will only be available on the decoders after lunch time today.


At last! 8.35 pm and episode 9 has been refreshed - with sound. Wonder if episode 10, due about Jan 16th or 17th, will have any sound.
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