Forum > Value Added Services > DStv Catch Up > Catch up plus downloads corrupt
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  #11  
Old 2017-09-27 , 17:48
MC Grace MC Grace is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2017
Posts: 340
Quote:
Originally Posted by Belix View Post
Issue is now spreading to recorded content (like season record) as well as showmax.
Connectivity checker is only giving speeds of 2.11Mbps, although speed test on a cellphone connected to the same wifi gives a speed of 8.51Mbps
Hi Belix

Let me check this with our tech team. I will revert back soonest.
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  #12  
Old 2017-11-22 , 18:56
GremlinSA GremlinSA is offline
Still listens to the wireless
 
Join Date: Feb 2009
Location: MidVaal
Posts: 8
Angry

Quote:
Originally Posted by Belix View Post
Hi folks
Anyone else getting continuously and badly corrupted catchup plus downloads?
It occurs whether I select to download later or watch immediately.

By corrupt I mean first the sound goes, then the video pauses, then there are some wild funky colours and messed up pictures, and then if I'm lucky it jumps forward a few seconds. Sometimes as much of half an hours goes missing. Sometimes it jumps back and repeats the content again.
Yup... started having the same issue lately..

Downloaded RED 2 at least 5 times, and regardless of SD or HD download it would freeze up at the exact same spot everytime.. (right at the end of the car chase in Paris)..
The last two days been trying to watch Fifth Element, and again it's corrupt in the middle (when everyone tries to take Corbin's ticket at the station), Now downloading it for the 4th time...

(BTW, 4meg ADSL with Cat5 hardline to Explorer, on MWEB uncapped)
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Quad LNB
Switch 5.1
Explorer -> HDMI -> 40"
HD 4U (XV1) -> HDMI -> 40"
HD 4U (XV2)-> HDMI -> 40"
RF (chan 59, 63 & 67) to rest...
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  #13  
Old Yesterday , 13:06
MC Marietjie's Avatar
MC Marietjie MC Marietjie is offline
MultiChoice
 
Join Date: Jul 2010
Location: Johannesburg, Gauteng
Posts: 8,146
Pls send through your details to MC Grace, so she can get the relevant teams to look into this.
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  #14  
Old Yesterday , 14:54
MC Grace MC Grace is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2017
Posts: 340
Quote:
Originally Posted by GremlinSA View Post
Yup... started having the same issue lately..

Downloaded RED 2 at least 5 times, and regardless of SD or HD download it would freeze up at the exact same spot everytime.. (right at the end of the car chase in Paris)..
The last two days been trying to watch Fifth Element, and again it's corrupt in the middle (when everyone tries to take Corbin's ticket at the station), Now downloading it for the 4th time...

(BTW, 4meg ADSL with Cat5 hardline to Explorer, on MWEB uncapped)
Hi GremlinSA

I am currently looking into this - will get back to you.
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