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  #1  
Old 2016-12-18 , 16:50
Numeran Numeran is offline
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Default Explora 2 Catch Up Strange Incident

Not sure if anyone else experienced this. I activated my Explora 2 on DSTV Premium with Access Fee at my holiday home just over a week ago, CatchUp, Box Office Etc all working fine.
For some strange reason Episode 2 of the Series Incorporated is only 1 minute long, episodes 1 and 3 are fine... ?
I searched the forum for other posts on this but could not find anything.
Am I alone or has anyone else had the same thing happen?
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  #2  
Old 2016-12-19 , 10:15
MC Brenda's Avatar
MC Brenda MC Brenda is offline
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Hi, sorry to hear that. I just tried here (streaming SD) and it's all fine.
BUT...
can you please let us know if you watched while downloading OR downloaded and then tried to watch later? Also, did you watch SD or HD version? Let us know and then I can check.
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  #3  
Old 2016-12-19 , 10:47
cdbjhb cdbjhb is offline
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Is there maybe a mix up with what is being received on different decoders? All 3 episodes of Incorporated on my old Explora are on CU, not CU+.
Episode 2 is fine.
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  #4  
Old 2016-12-19 , 10:52
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Quote:
Originally Posted by cdbjhb View Post
Is there maybe a mix up with what is being received on different decoders? All 3 episodes of Incorporated on my old Explora are on CU, not CU+.
Episode 2 is fine.
Not as far as I'm aware? Is your Explora connected? If yes, and you've watched them, they will be displayed WITHOUT the download icon.
Let me know?
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  #5  
Old 2016-12-19 , 11:02
cdbjhb cdbjhb is offline
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Hi. Yes we are connected to CU+.
We did watch all 3, but never downloaded them, they are definitely on CU.

We can check this by pressing OK on them, there is no option to delete. Also, the synopses' icons shows that they are normal CU HD titles.

I just checked the series calendar, it is listed for CU.
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  #6  
Old 2016-12-19 , 12:28
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Hi have checked all 3 of my Explora 2`s and Episode 2 on all 3 decoders is 38s.

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  #7  
Old 2016-12-19 , 12:35
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Thanks. If you play it does it show the promo to connect your Explora to the internet to get this programme or does it have 1 minute of the episode?
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  #8  
Old 2016-12-19 , 12:57
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Quote:
Originally Posted by MC Brenda View Post
Thanks. If you play it does it show the promo to connect your Explora to the internet to get this programme or does it have 1 minute of the episode?
Hi ,did not download any as this show is on Catch Up.
Plays first 38s and has lengh of 38s
https://www.youtube.com/watch?v=yeJSo19aFyw
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  #9  
Old 2016-12-19 , 13:07
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Quote:
Originally Posted by Forum King View Post
Hi ,did not download any as this show is on Catch Up.
Plays first 38s and has lengh of 38s
https://www.youtube.com/watch?v=yeJSo19aFyw
You broke it
Will ask the team if already reported and get some feedback for you. Thanks for taking the time to make the vid.
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