Forum > DStv Forum Archive (12 May 2014) > BoxOffice not working correctly.
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  #1  
Old 2012-02-21 , 18:50
J Gundlach's Avatar
J Gundlach J Gundlach is offline
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Default BoxOffice not working correctly.

Hi All,

We hired Johnny English Reborn.
We do have a problem how activation is done.
If you look under the activation it was done twice.
At 16:57 the last button we pressed was Blue button. Never was any activation code sms was send.
It did not show up on the screen but under "hire" it shows twice. This means we will be billed twice.

At 19:37 we completed the hire procedure with send sms code that was given.On screen banner showed movie can be viewed.

But looking und the hire you see it twice. Will be billed twice?

Could someone please look into this.

Regards
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SATCR Installation:
Decoders used:UEC HD-PVR + HD-PVR-2P Decoder.
Equip. Setup Decoder (HDMI) -> (HDMI) Sony KLV-40S400A :: Sound Decoder (Fiber) -> Fiber Yamaha RX-V663 ; HD-PVR-2P -> (AV) and 3rd TV viewing (RF).
Installation 2A done.
UEC is primary device and HD-PVR-2P Decoder secondary device.
  #2  
Old 2012-02-21 , 18:58
gwalker gwalker is offline
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Join Date: Mar 2009
Location: Gauteng
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Quote:
Originally Posted by J Gundlach View Post
Hi All,

We hired Johnny English Reborn.
We do have a problem how activation is done.
If you look under the activation it was done twice.
At 16:57 the last button we pressed was Blue button. Never was any activation code sms was send.
It did not show up on the screen but under "hire" it shows twice. This means we will be billed twice.

At 19:37 we completed the hire procedure with send sms code that was given.On screen banner showed movie can be viewed.

But looking und the hire you see it twice. Will be billed twice?

Could someone please look into this.

Regards
The on decoder only shows history of attempts not actual. Log into the DStv care site for a statement.

There is a lot of history on this topic and MC Nic explained in detail a few weeks back.

G
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Explora & UEC 2U in Xtraview. HDMI via Yamaha RX-V765 amp and Panel.
  #3  
Old 2012-02-21 , 19:27
Sandtonman's Avatar
Sandtonman Sandtonman is online now
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Hi Jochen, check out this thread -- cheers, K.

http://forum.dstv.com/showthread.php?t=14771
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Lounge: Dual LNB feed, 24-1Z Switch, Explora-2, LG 42" LED TV, HDMI + Fibre audio, Pioneer HT Amp (5.1), Tannoy S8s x 5, 5 15" Tannoy Sub. LG Blu-ray; Simplink working
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  #4  
Old 2012-02-22 , 10:11
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MC Nic MC Nic is offline
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Hi J Gundlach,

Were your questions answered? let me know if you have any other concerns.

MC Nic.
  #5  
Old 2012-02-22 , 13:07
J Gundlach's Avatar
J Gundlach J Gundlach is offline
Changes remote batteries daily
 
Join Date: Dec 2008
Posts: 845
@Sandtonman,MC Nic and gwalker

Tnx for the positive reply, all under stood.

Regards
__________________
SATCR Installation:
Decoders used:UEC HD-PVR + HD-PVR-2P Decoder.
Equip. Setup Decoder (HDMI) -> (HDMI) Sony KLV-40S400A :: Sound Decoder (Fiber) -> Fiber Yamaha RX-V663 ; HD-PVR-2P -> (AV) and 3rd TV viewing (RF).
Installation 2A done.
UEC is primary device and HD-PVR-2P Decoder secondary device.
  #6  
Old 2012-02-22 , 13:11
MC Nic's Avatar
MC Nic MC Nic is offline
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Join Date: Jul 2011
Location: Randburg
Posts: 4,254
Quote:
Originally Posted by J Gundlach View Post
@Sandtonman,MC Nic and gwalker

Tnx for the positive reply, all under stood.

Regards
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