Forum > DStv Forum Archive (12 May 2014) > Service Queries > Service Queries > Account Query (Contact Centre is Appalling)
Thread Tools Display Modes
  #1  
Old 2009-12-12 , 18:47
Tinder Tinder is offline
Still listens to the wireless
 
Join Date: Nov 2009
Posts: 2
Angry Account Query (Contact Centre is Appalling)

My account appears to still be in arrears even after I made a payment 2 weeks ago. An attempt to contact your "contact" centre proved futile. First, I had to speak to that oh so very annoying IVR system (can I just push a button instead?). After it finally understood what I said, I waited for 62 minutes! And still no one took my call! Even the SARS call centre puts yours to shame.

I don't know (nor do I care to know) what's going on at MultiChoice. I would just like someone to clear my account. If you can do it without talking to me, that would be great. Just send me an email when it's done. Thanks.
Tags
account problem, arrears, contact centre
« Previous Thread | Next Thread »
Thread Tools
Display Modes
Posting Rules
You may not post new threads  | You may not post replies  | You may not post attachments  | You may not edit your posts
BB code is On  | Smilies are On  | [IMG] code is On  | HTML code is Off