Forum > DStv Forum Archive (12 May 2014) > Service Queries > Service Queries > Account Query (Contact Centre is Appalling)
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Old 2009-12-12 , 18:47
Tinder Tinder is offline
Still listens to the wireless
Join Date: Nov 2009
Posts: 2
Angry Account Query (Contact Centre is Appalling)

My account appears to still be in arrears even after I made a payment 2 weeks ago. An attempt to contact your "contact" centre proved futile. First, I had to speak to that oh so very annoying IVR system (can I just push a button instead?). After it finally understood what I said, I waited for 62 minutes! And still no one took my call! Even the SARS call centre puts yours to shame.

I don't know (nor do I care to know) what's going on at MultiChoice. I would just like someone to clear my account. If you can do it without talking to me, that would be great. Just send me an email when it's done. Thanks.
account problem, arrears, contact centre
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