Forum > Customer service > Customer service > Creating a dstv connect id.
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Old 2017-02-06 , 14:23
JeanP's Avatar
JeanP JeanP is offline
Changes remote batteries daily
Join Date: Mar 2013
Location: JHB
Posts: 3,049
Default Creating a dstv connect id.

Hello I have a problem a colleague of mine wants to create a connect id but she can't seem to get past the otp stage. What's wrong

She gets the otp enters it and nothing happens
In The Tardis (buzzing through space and time )

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Old 2017-02-06 , 16:15
Geoff D Geoff D is offline
Technical Myriad
Join Date: Nov 2008
Location: PTA
Posts: 16,593
Best advice we can give is call in the help of MC Solomon
Spare decoders: SD PVR(3) PSU's, DSD 660, 1110, 1131, Explora 1.
Spare switches and LNBs: 1 x 5-1(repaired); 1 x 5-2.Numerous so called faulty LNBs that were easily repaired.
2 unmentionable FTA decoders
1.2m antenna, 8-way universal LNB, 2 x (2x6) MS, FSM permanently connected.
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Old 2017-02-06 , 16:27
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MC Marietjie MC Marietjie is offline
Join Date: Jul 2010
Location: Johannesburg, Gauteng
Posts: 8,327
Key is to ensure all her decoders and products are correct, and that her contact details are correct on our system. If all else fails, send her contact and account numbers to MC Solomon to assist

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