Forum > Value Added Services > DStv Catch Up > Zoolander 2 online and on app missing 40 minutes
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  #1  
Old 2017-01-06 , 12:00
uelmaree123's Avatar
uelmaree123 uelmaree123 is offline
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Default Zoolander 2 online and on app missing 40 minutes

Hi there,

Zoolander 2 on website and app both show 1h 01 min as complete length in progress bar. So after that amount of time the movie just ends even though the movie is actually around 1h 42mins.

This is the second movie in a week that I've posted about being cut short and I've only tried two movies. There may be countless more.

What's going on MC? Aren't files being checked before posting?
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  #2  
Old 2017-01-07 , 15:39
MC Pamela MC Pamela is offline
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Hi uelmaree123

Apologies for the frustration and inconvenience . We've asked the CU team to look into it. Kindly confirm the other movie you had issues with previously, we'll have it escalated as well.
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  #3  
Old 2017-01-07 , 18:09
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uelmaree123 uelmaree123 is offline
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Thanks Pamela. Other film was Risen (covered in a previous post) but that movie was removed instead of fixed.
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  #4  
Old 2017-01-07 , 18:46
MC Pamela MC Pamela is offline
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Noted, will have this movie checked as well.
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  #5  
Old 2017-01-07 , 21:24
MC Pamela MC Pamela is offline
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The team has advised that Zoolander has been removed, and will be replaced as soon as they've sorted and confirmed the source. We'll post feedback as soon as received.
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  #6  
Old 2017-01-07 , 21:26
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uelmaree123 uelmaree123 is offline
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Thank you
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  #7  
Old 2017-01-08 , 20:52
MC Pamela MC Pamela is offline
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@uelmaree123

Only a pleasure.
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  #8  
Old 2017-01-08 , 21:05
MC Pamela MC Pamela is offline
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@uelmaree123

Only a pleasure .
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  #9  
Old 2017-01-14 , 08:57
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uelmaree123 uelmaree123 is offline
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Red 2 only shows 33mins? Does nobody check the movies?
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  #10  
Old 2017-01-17 , 22:21
MC Pamela MC Pamela is offline
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Quote:
Originally Posted by uelmaree123 View Post
Red 2 only shows 33mins? Does nobody check the movies?
Hi uelmaree123

Apologies for the delayed response. Was this on CU or CU+ (also confirm the platform) to assist accordingly.
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