Forum > Value Added Services > DStv Catch Up > 5th Wave missing from Catch Up
Reply  
Thread Tools Display Modes
  #1  
Old 2016-12-25 , 10:00
Ermeric1 Ermeric1 is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2010
Posts: 450
Default 5th Wave missing from Catch Up

I started watching this movie two days ago and it wasn't on any "Expiring" List. Yet early this morning when I wanted to resume playback it's completely missing. What gives?

Sent from my SM-N920C using Tapatalk
__________________
Explora HDPVR, Dual LNB, MS, XtraView, 1110 Decoder, Walka 7, Samsung UA46B8000 LED TV, Integra 30.2 AV Receiver, Sony BDP-S370 Blu-Ray Player, M&K Speaker System, Sony PS3.
Reply With Quote
  #2  
Old 2016-12-26 , 08:48
Optimist's Avatar
Optimist Optimist is offline
Changes remote batteries hourly
 
Join Date: Jul 2012
Location: N/E JHB , Orig. Join Date: Dec 2008
Posts: 14,488
Just to repeat what I posted in the main Missing thread;

Quote:
Originally Posted by Optimist View Post
Strange, it's still on my Explora. Expires on 14 Jan.
Maybe it was a momentary hiccup during some adjustment, see if it's not back now.
Reply With Quote
  #3  
Old 2016-12-27 , 08:13
MC Pamela MC Pamela is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Jun 2016
Posts: 393
Hi Ermeric1

Apologies for the delayed response. Are you still missing the movie?
Reply With Quote
  #4  
Old 2016-12-27 , 09:27
Ermeric1 Ermeric1 is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2010
Posts: 450
Yes I am Pamela.

Sent from my SM-N920C using Tapatalk
__________________
Explora HDPVR, Dual LNB, MS, XtraView, 1110 Decoder, Walka 7, Samsung UA46B8000 LED TV, Integra 30.2 AV Receiver, Sony BDP-S370 Blu-Ray Player, M&K Speaker System, Sony PS3.
Reply With Quote
  #5  
Old 2016-12-27 , 10:52
MC Pamela MC Pamela is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Jun 2016
Posts: 393
How many titles do you have on BoxOffice? Please check the VOD status and send screen shots of the Catch Up and BoxOffice pages. Press the HELP button, scroll down to GENERAL INFORMATION, INFORMATION CENTRAL, then press OK on the first line of info (decoder info), scroll down to VOD STATUS; you should be able to get the Catch Up and BoxOffice status then kindly send pictures to us.
Reply With Quote
  #6  
Old 2016-12-27 , 11:00
Ermeric1 Ermeric1 is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2010
Posts: 450
Did you receive anything?

Sent from my SM-N920C using Tapatalk
__________________
Explora HDPVR, Dual LNB, MS, XtraView, 1110 Decoder, Walka 7, Samsung UA46B8000 LED TV, Integra 30.2 AV Receiver, Sony BDP-S370 Blu-Ray Player, M&K Speaker System, Sony PS3.
Reply With Quote
  #7  
Old 2016-12-27 , 11:04
Ermeric1 Ermeric1 is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2010
Posts: 450
CatchUp
Series: 181
Movies: 11
Sport: 24
Kids: 17
Other: 18
Brands On Demand: 41

CatchUp Plus
Series: 204
Movies: 744
Sport: 258
Kids: 237
Other: 199

BoxOffice
Titles: 28


Sent from my SM-N920C using Tapatalk
__________________
Explora HDPVR, Dual LNB, MS, XtraView, 1110 Decoder, Walka 7, Samsung UA46B8000 LED TV, Integra 30.2 AV Receiver, Sony BDP-S370 Blu-Ray Player, M&K Speaker System, Sony PS3.
Reply With Quote
  #8  
Old 2016-12-27 , 11:24
MC Pamela MC Pamela is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Jun 2016
Posts: 393
Thank you. Kindly check and confirm signal levels on tuner 3.
Reply With Quote
  #9  
Old 2016-12-27 , 11:28
Ermeric1 Ermeric1 is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2010
Posts: 450
Signal Strength 74%
Signal Quality 100%

Sent from my SM-N920C using Tapatalk
__________________
Explora HDPVR, Dual LNB, MS, XtraView, 1110 Decoder, Walka 7, Samsung UA46B8000 LED TV, Integra 30.2 AV Receiver, Sony BDP-S370 Blu-Ray Player, M&K Speaker System, Sony PS3.
Reply With Quote
  #10  
Old 2016-12-27 , 11:47
MC Pamela MC Pamela is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Jun 2016
Posts: 393
The signal levels are good, not sure what might be the problem. Try switching off the decoder from the plug, remove the smartcard and unscrew the LNB cables. Wait for 10 seconds, then connect it up again. Give the decoder 10 - 15 minutes to upload titles then check again and advise.
Reply With Quote
Reply  
« Previous Thread | Next Thread »
Thread Tools
Display Modes
Posting Rules
You may not post new threads  | You may not post replies  | You may not post attachments  | You may not edit your posts
BB code is On  | Smilies are On  | [IMG] code is On  | HTML code is Off
Similar Threads
Thread Thread Starter Forum Replies Last Post
113: Grimm friday 5th Mad Cat Broadcast Errors 5 2014-09-05 09:22
Samsung wave 2` chrishellmax DStv Forum Archive (12 May 2014) 1 2012-02-03 12:47
Bring back Are You Smarter Than a 5th Grader USA Tyron DStv Forum Archive (12 May 2014) 2 2010-10-13 07:35
5th line - not very usefull Alberto HD PVR 2 2009-08-12 09:45