Forum > Value Added Services > DStv Now > Can't Stream - Link Account
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  #1  
Old 2016-12-13 , 10:15
geldenhuys geldenhuys is offline
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Join Date: Jun 2009
Posts: 20
Default Can't Stream - Link Account

Hi

We can't stream anything, the site say we must link our account. Everything is linked, is there a problem on DSTV side?
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  #2  
Old 2016-12-13 , 10:19
MC Pamela MC Pamela is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Jun 2016
Posts: 372
Hi geldenhuys, we are experiencing a problem, our techies are looking into it, we will feedback once it's resolved.
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  #3  
Old 2016-12-13 , 10:21
geldenhuys geldenhuys is offline
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Join Date: Jun 2009
Posts: 20
Quote:
Originally Posted by MC Pamela View Post
Hi geldenhuys, we are experiencing a problem, our techies are looking into it, we will feedback once it's resolved.
Thank You.
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  #4  
Old 2016-12-13 , 10:32
MC Pamela MC Pamela is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Jun 2016
Posts: 372
Please check your private message, I need some information so that I can help you.
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  #5  
Old 2016-12-13 , 10:36
geldenhuys geldenhuys is offline
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Posts: 20
Quote:
Originally Posted by MC Pamela View Post
Please check your private message, I need some information so that I can help you.
There is no private message?
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  #6  
Old 2016-12-13 , 10:54
MC Pamela MC Pamela is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Jun 2016
Posts: 372
Am not sure why it's not coming through, please private message your smartcard and email address. The issue is sorted and am getting one of my guys to sort you out.
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  #7  
Old 2016-12-13 , 10:57
geldenhuys geldenhuys is offline
Still gets up to change channels
 
Join Date: Jun 2009
Posts: 20
Quote:
Originally Posted by MC Pamela View Post
Am not sure why it's not coming through, please private message your smartcard and email address. The issue is sorted and am getting one of my guys to sort you out.
Done, Thanks
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  #8  
Old 2016-12-13 , 11:26
Gabrielleb Gabrielleb is offline
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Join Date: Feb 2014
Posts: 170
Also can't stream and smart card is linked ...
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  #9  
Old 2016-12-13 , 12:03
MC Pamela MC Pamela is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Jun 2016
Posts: 372
Hi Gabrielleb

, we are experiencing an issue on our side, please Private Message me your smartcard number and email address, I will get our techies to help you.
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  #10  
Old 2016-12-13 , 12:06
geldenhuys geldenhuys is offline
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Join Date: Jun 2009
Posts: 20
Mine is working now, thank you Pamela.
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