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  #11  
Old 2016-12-06 , 07:04
Mr Smooth Mr Smooth is offline
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Originally Posted by MC Pamela View Post
Hi Mr Smooth

The episodes have been rectified. Quantico S2 E8 expires on 26th Dec 2016.
Thanks, will post here if I find any more.
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  #12  
Old 2016-12-06 , 21:42
MC Pamela MC Pamela is offline
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Hi Mr Smooth

You're welcome .
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  #13  
Old 2016-12-06 , 22:48
Mr Smooth Mr Smooth is offline
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Hey MC Pamela

Arrow season 5 episode 6 & 8 both expire on the 08/12 .
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  #14  
Old 2016-12-06 , 23:04
MC Pamela MC Pamela is offline
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@Mr Smooth

Kindly refer to your previous post as we've responded.
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  #15  
Old 2016-12-26 , 09:51
Ermeric1 Ermeric1 is offline
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I have movies that expire in June and July as well as some that expire in November and early December. Now either these are 2017 or they're all past their expiry date. For example: The Boy Next Door 30/07. The Piano 30/09. Valentine 29/09. Ashby 19/12. To name but a few. For how long do movies appear on CatchUp and CatchUp+?

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  #16  
Old 2016-12-27 , 09:07
MC Pamela MC Pamela is offline
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Hi Ermeric1

Sorry for the hold up. When we buy a show or a movie or a documentary from a channel, and we buy the rights to add it to our Catch Up or Catch Up Plus platforms, those rights come with an expiry date.

These expiry dates are clearly indicated on the show itself. It does differ from type of show, to content producer, to channel provider, so there is no consistent rule. These are negotiated as part of our content deals and of course we try to get it for as long and as many platforms as we can, but this is not always possible. Remember content providers who hold the rights, also have their own businesses eg DVD box sets, etc.

Please remember that all content available on Catch Up Plus has first been available on the DStv channels itself. If you want to keep content indefinitely, we suggest that you record it to your playlist.

Kindly confirm if thee expiry dates and titles mentioned are on CU+ online or CU on the decoder, we'll help.
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  #17  
Old 2017-01-15 , 22:03
Mr Smooth Mr Smooth is offline
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Hi MC
Banshee S4 episodes 3 & 5 have an expiry date of 17/01 and episodes 4 & 6 expire on 24/01. Can this be fixed please?
I have noticed there are quite a few series with incorrect expiry dates. Any reason why?
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  #18  
Old 2017-01-17 , 19:39
MC Pamela MC Pamela is offline
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Originally Posted by Mr Smooth View Post
Hi MC
Banshee S4 episodes 3 & 5 have an expiry date of 17/01 and episodes 4 & 6 expire on 24/01. Can this be fixed please?
I have noticed there are quite a few series with incorrect expiry dates. Any reason why?
Hi Mr Smooth

Apologies for the delayed response. Episodes 3 and 5, have been corrected. We've requested the CU team to check and rectify episode 4 and 6, to also shed a light on the issue.
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  #19  
Old 2017-01-18 , 15:45
Mr Smooth Mr Smooth is offline
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Originally Posted by MC Pamela View Post
Hi Mr Smooth

Apologies for the delayed response. Episodes 3 and 5, have been corrected. We've requested the CU team to check and rectify episode 4 and 6, to also shed a light on the issue.

Thanks waiting feedback from CU team
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  #20  
Old 2017-01-18 , 22:49
MC Pamela MC Pamela is offline
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Hi Mr Smooth

We're still awaiting feedback from the CU team regarding the 2 episodes. Once resolved, we'll post feedback.
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