Forum > Customer service > Customer service > Email alerts not working
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  #11  
Old 2016-04-18 , 08:29
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Luke7777 Luke7777 is offline
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Maybe if you PM me, I can verify this
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  #12  
Old 2016-04-18 , 08:34
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Quote:
Originally Posted by Luke7777 View Post
Maybe if you PM me, I can verify this
Ok, have just done so.
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  #13  
Old 2016-04-18 , 09:41
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Luke7777 Luke7777 is offline
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Nothing , and have verified my settings again
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Quad LNB Explora switch 5.1
Explora (Primary) Pace 4P HDPVR (Secondary)
Xtraview - decoders same room - 3 distributed HDMI endpoints via 2x4 Matrix and Cat6
40Mb VDSL (ISP AH Capped Unshaped)
------------------------------------------
DSD1110 in holiday mode
DSTV Mobile via Drifta WiFi (S5& iPad)
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  #14  
Old 2016-04-18 , 10:07
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Further checks and discussion by PM revealed the following;

Luke & I are both with MWEB.
His alerts only work on another non-MWEB identity.
MWEB have been reported to be having various problems of late, so I must conclude that this may well be an external factor related to them that they're currently busy attending to.

If this happens to me again I'll try switching email addresses as well.
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  #15  
Old 2016-04-18 , 10:22
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Correction - forgot that my email address in use here is not with MWEB, they're just my ISP. Mine is hosted in Germany.
Still seems possibly related to the different ISPs.
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  #16  
Old 2016-07-20 , 12:24
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Not working again for the last few days. Surely under the circumstances this should be checked regularly??

End of my interest.
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  #17  
Old 2016-07-20 , 13:10
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Luke7777 Luke7777 is offline
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I've been getting emails from both subscribed-to threads and PMs. Still having my email as my work address though. PMs were last month, and the threads were over the last weekend
__________________
Quad LNB Explora switch 5.1
Explora (Primary) Pace 4P HDPVR (Secondary)
Xtraview - decoders same room - 3 distributed HDMI endpoints via 2x4 Matrix and Cat6
40Mb VDSL (ISP AH Capped Unshaped)
------------------------------------------
DSD1110 in holiday mode
DSTV Mobile via Drifta WiFi (S5& iPad)
Reply With Quote
  #18  
Old 2016-09-13 , 12:32
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Just some follow-up;

Never did get my forum alerts to work again... so my advice to all is don't use a non-local email address for forum use (except maybe with common ones like gmail and yahoo).

To fix this for myself I'm going to make a dreaded ISP standard mailbox
But won't be posting more about it, unless that somehow doesn't work.
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  #19  
Old 2016-09-13 , 13:57
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Luke7777 Luke7777 is offline
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Just fyi., my standard Mweb email still doesn't get notifications, but my work email does
__________________
Quad LNB Explora switch 5.1
Explora (Primary) Pace 4P HDPVR (Secondary)
Xtraview - decoders same room - 3 distributed HDMI endpoints via 2x4 Matrix and Cat6
40Mb VDSL (ISP AH Capped Unshaped)
------------------------------------------
DSD1110 in holiday mode
DSTV Mobile via Drifta WiFi (S5& iPad)
Reply With Quote
  #20  
Old 2016-09-13 , 14:00
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Quote:
Originally Posted by Luke7777 View Post
Just fyi., my standard Mweb email still doesn't get notifications, but my work email does
Just in time... I was about to set one up with MWEB
Thanks

I've got a complicated system with unconventional alert methods on my side, will just have to keep on experimenting.
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