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  #61  
Old 2017-03-17 , 15:14
steel_dog steel_dog is offline
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Location: Cape Town
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Quote:
Originally Posted by steel_dog View Post
Hi MC Pamela.

Thank you. The team has been in touch. We've been able to perform a couple of tests. They've noted the issue and have logged a ticket with Afrihost. I have also been actively driving the issue with Afrihost. With involvement on both sides I'm confident we can resolve this.

Regards and thanks,
SD
Quick update. The MC team has made some changes to alleviate the issues Afrihost users are facing. Tests flew through. This is a temporary fix whilst they work with the Afrihost team on a long term solution. Just checked and Aftermath Episode 8 HD loaded 72s of content in the 30s buffer fill windows.
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  #62  
Old 2017-03-18 , 19:02
MC Pamela MC Pamela is offline
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Quote:
Originally Posted by steel_dog View Post
Quick update. The MC team has made some changes to alleviate the issues Afrihost users are facing. Tests flew through. This is a temporary fix whilst they work with the Afrihost team on a long term solution. Just checked and Aftermath Episode 8 HD loaded 72s of content in the 30s buffer fill windows.
Hi steel_dog

Great to hear the team has already made contact. Keep us posted.
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  #63  
Old 2017-03-18 , 19:10
MC Pamela MC Pamela is offline
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Join Date: Jun 2016
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Originally Posted by Biltongboer View Post
Hallo MC Pamela.

Thank you for improving the service.
Streaming on my Explora the showmax content, has improved a lot.
Please don't change anything again.
Don't brake it again.

Thank you.

Johann
Hi Biltongboer

We appreciate your feedback. The team will be informed .
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  #64  
Old 2017-03-19 , 17:59
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Krugie Krugie is offline
Changes remote batteries daily
 
Join Date: Dec 2008
Location: Moreleta Park, Pretoria
Posts: 3,130
I'm still getting terrible download speeds on CU+ with live viewing - ShowMax via the Explora works perfectly.

I have a 100Mbps fibre line and on ShowMax, watchibg in HD, I have over 4 minutes buffered after 30 seconds. On CU+ it is 8 to 10 seconds and within 15 seconds there is no buffer left and the program pauses.

I'm with M-Web as ISP but the fibre line is provided by Telkom fibre.
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DSTV Explora (Primary) & HDPVR 2P (Secondary), Samsung 55" UA55F8500 Smart 3D LED TV, HDMI Picture and Audio via Onkyo TX-NR626 receiver, Samsung BD-F7500 3D Blu-Ray player. RF connection from Explora & HDPVR 2P to bedroom for Samsung 32" UA32F5500 Smart LED TV.
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  #65  
Old 2017-03-19 , 20:03
steel_dog steel_dog is offline
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Originally Posted by Krugie View Post
I'm still getting terrible download speeds on CU+ with live viewing - ShowMax via the Explora works perfectly.

I have a 100Mbps fibre line and on ShowMax, watchibg in HD, I have over 4 minutes buffered after 30 seconds. On CU+ it is 8 to 10 seconds and within 15 seconds there is no buffer left and the program pauses.

I'm with M-Web as ISP but the fibre line is provided by Telkom fibre.
I've sent your post on to the team looking into my (Afrihost) issues.

Last edited by steel_dog; 2017-03-19 at 20:05. .
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  #66  
Old 2017-03-20 , 11:45
Krugie's Avatar
Krugie Krugie is offline
Changes remote batteries daily
 
Join Date: Dec 2008
Location: Moreleta Park, Pretoria
Posts: 3,130
Quote:
Originally Posted by steel_dog View Post
I've sent your post on to the team looking into my (Afrihost) issues.
Thanks - just to add - this is dependent on time of day as well. I just tried a CU+ title now and the buffer was over 3 minutes. It is prime time evenings that are the major problem.
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DSTV Explora (Primary) & HDPVR 2P (Secondary), Samsung 55" UA55F8500 Smart 3D LED TV, HDMI Picture and Audio via Onkyo TX-NR626 receiver, Samsung BD-F7500 3D Blu-Ray player. RF connection from Explora & HDPVR 2P to bedroom for Samsung 32" UA32F5500 Smart LED TV.
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  #67  
Old 2017-03-21 , 08:09
MC Pamela MC Pamela is offline
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Join Date: Jun 2016
Posts: 297
Quote:
Originally Posted by Krugie View Post
Thanks - just to add - this is dependent on time of day as well. I just tried a CU+ title now and the buffer was over 3 minutes. It is prime time evenings that are the major problem.
Hi Krugie

Kindly PM me your contact details as our tech team would like to get in touch with you.
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  #68  
Old 2017-03-21 , 16:56
Krugie's Avatar
Krugie Krugie is offline
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Location: Moreleta Park, Pretoria
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Quote:
Originally Posted by MC Pamela View Post
Hi Krugie

Kindly PM me your contact details as our tech team would like to get in touch with you.

PM sent.
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DSTV Explora (Primary) & HDPVR 2P (Secondary), Samsung 55" UA55F8500 Smart 3D LED TV, HDMI Picture and Audio via Onkyo TX-NR626 receiver, Samsung BD-F7500 3D Blu-Ray player. RF connection from Explora & HDPVR 2P to bedroom for Samsung 32" UA32F5500 Smart LED TV.
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  #69  
Old 2017-03-21 , 21:11
JacoHD JacoHD is offline
Still gets up to change channels
 
Join Date: Nov 2014
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Guys this is not on. We pay for this service. I got 1second buffered after 30seconds...!
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  #70  
Old 2017-03-21 , 21:18
steel_dog steel_dog is offline
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Join Date: Jun 2010
Location: Cape Town
Posts: 68
Quote:
Originally Posted by JacoHD View Post
Guys this is not on. We pay for this service. I got 1second buffered after 30seconds...!
Dude PM your details to MC Pamela and ask her to pass it onto the team working on this. Which ISP are you with?
AH has gone completely belly up this evening. The workaround server is as bad as the original. <100KB/s throughput.
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