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Old 2017-03-10 , 10:37
machos machos is offline
Still gets up to change channels
 
Join Date: Mar 2012
Posts: 11
Default dstv installer

hi there
iv'e got a problem with one of the dstv installers
my mother got her dstv explora price lock phoned the installer and they refuse to install it for the past 2 days now. They keep on telling me the explora is not active on the dstv website but it is active. why are they refusing?
customer number : 9347297
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Old 2017-03-11 , 12:25
MCA CCS Natasha's Avatar
MCA CCS Natasha MCA CCS Natasha is offline
MultiChoice | Customer Care
 
Join Date: Nov 2008
Location: Randburg
Posts: 1,007
Quote:
Originally Posted by machos View Post
hi there
iv'e got a problem with one of the dstv installers
my mother got her dstv explora price lock phoned the installer and they refuse to install it for the past 2 days now. They keep on telling me the explora is not active on the dstv website but it is active. why are they refusing?
customer number : 9347297
Hi Machos,

Thanks for bringing this to our attention - I am escalating this for you and the Field Services team will get in touch
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MCA CCS Natasha
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