Forum > Customer service > Customer service > Creating a dstv connect id.
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Old 2017-02-06 , 14:23
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JeanP JeanP is offline
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Join Date: Mar 2013
Location: JHB
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Default Creating a dstv connect id.

Hello I have a problem a colleague of mine wants to create a connect id but she can't seem to get past the otp stage. What's wrong

She gets the otp enters it and nothing happens
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Old 2017-02-06 , 16:15
Geoff D Geoff D is offline
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Best advice we can give is call in the help of MC Solomon
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Old 2017-02-06 , 16:27
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MC Marietjie MC Marietjie is offline
Join Date: Jul 2010
Location: Johannesburg, Gauteng
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Key is to ensure all her decoders and products are correct, and that her contact details are correct on our system. If all else fails, send her contact and account numbers to MC Solomon to assist

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