Forum > Content > General > Current black on air on some channels
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Old 2017-03-27 , 18:02
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Default Current black on air on some channels

We are experiencing technical difficulties with picture and sound on some channels. We apologise for the disruption to your viewing. Our technical team is working to resolve this urgently.

Channels impacted are: Channel O, Vuzu Amp, Mzanzi Wethu, Vuzu, Mzanzi Music, Mzanzi Bioscope, Mzanzi Magic.


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Old 2017-03-27 , 19:01
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Quite possibly a wider problem earlier, I found ch. 110 blank this afternoon on my SD PVR. A channel toggle sorted it out.
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Old 2017-03-27 , 20:14
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Quote:
Originally Posted by Optimist View Post
Quite possibly a wider problem earlier, I found ch. 110 blank this afternoon on my SD PVR. A channel toggle sorted it out.
Was watching channel ..... 202 earlier today and it went to black screen. Toggled through a few channels but they remained black. Had to do the dreaded reboot, one every day now, to resolve the problem. But not sure if this is related to this latest issue or if it's something that has been experienced by others before now.
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Old 2017-03-28 , 07:01
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Gosh, would this have impacted recordings on those channels last night?
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Old 2017-03-28 , 08:54
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Gosh, would this have impacted recordings on those channels last night?
Didn't with me on the Explora, I recorded mid evening and early morning today. Later on the problem would only possibly have been on the channels Marietjie posted about, if still affected.

Last edited by Optimist; 2017-03-28 at 09:01. . Reason: Clarity
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Old 2017-03-28 , 09:02
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What you experienced is not related to the problem this post is about. We rebooted a server for those channels that houses the content, so your black on air on other channels not caused by some issue.
There were no other black on air incidents yesterday, so this would relate to signal issues in receiving the broadcast not the broadcast itself


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Old 2017-03-28 , 09:18
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Thanks for the info.

Quote:
Originally Posted by MC Marietjie View Post
There were no other black on air incidents yesterday, so this would relate to signal issues in receiving the broadcast not the broadcast itself
Whatever it was, one of those weird timing coincidences then that happen on rare occasions as any signal issues wouldn't be this side, and BB also has a sound install (fairly recently checked by MC).
In my case, not normal behaviour on the SD PVR.
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Old 2017-03-28 , 15:47
Geoff D Geoff D is offline
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Confirm, I had lots of problems on the SD PVR last night.
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