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  #251  
Old 2017-11-10 , 14:30
MC Marietjie's Avatar
MC Marietjie MC Marietjie is offline
MultiChoice
 
Join Date: Jul 2010
Location: Johannesburg, Gauteng
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I spoke to the teams who tell me that they will be in a position in December to give you more detailed feedback on the outcome of a network optimisation project and peering intiatives they are working on.

What we can say is that they are aware that there are isssues and are working hard on getting it fixed. They have already addressed some of these issues recently through internal network optimisation, peering with NAPAfrica and investing in more CDN cached.

This is a very important service to us and it is receiving attention at the highest levels. Thank you for your patience and understanding - we hope to get this flawless soon!
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  #252  
Old 2017-11-10 , 15:27
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Luke7777 Luke7777 is offline
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Location: Menlo Park Pretoria
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Thanks MoM, hoping for some good news in Dec
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  #253  
Old 2018-01-17 , 08:13
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Luke7777 Luke7777 is offline
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Slow speeds last night around 8. Ended up queueing the last half of Masterchef Aus. Speedtest via the Connectivity Checker was between 44 and 68.. this was while Masterchef was busy downloading as well.

So what happened to the promised feedback in December ?
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Quad LNB Explora switch 5.1
Explora (Primary) Pace 4Tuner HDPVR (Secondary)
Xtraview - decoders same room - 3 distributed HDMI endpoints via 2x4 Matrix and Cat6
100/50 Fibre (OpenServe/AH Capped)
------------------------------------------
DSD1110 in holiday mode
DSTV Mobile via Drifta WiFi (S5& iPad)
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  #254  
Old 2018-01-17 , 09:34
MC Grace MC Grace is offline
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Join Date: Apr 2017
Posts: 539
Hi Luke7777

We haven't received any feedback from the teams involved. We'll let you know when anything changes.
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  #255  
Old 2018-01-22 , 09:07
caneman caneman is offline
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Join Date: Dec 2008
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I could not stream Below The Surface last night in HD, buffring all the time. Eventually settled for SD. Netflix worked fine!!
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  #256  
Old 2018-01-22 , 09:50
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Krugie Krugie is offline
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Join Date: Dec 2008
Location: Moreleta Park, Pretoria
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Quote:
Originally Posted by caneman View Post
I could not stream Below The Surface last night in HD, buffring all the time. Eventually settled for SD. Netflix worked fine!!

Mine worked fine in HD but I only started watching after 21h00.
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  #257  
Old 2018-01-27 , 10:44
MC Grace MC Grace is offline
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Quote:
Originally Posted by caneman View Post
I could not stream Below The Surface last night in HD, buffring all the time. Eventually settled for SD. Netflix worked fine!!
Hi caneman

Did you have issues with other titles as well or with Below The Surface only?
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  #258  
Old 2018-01-27 , 11:03
caneman caneman is offline
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Quote:
Originally Posted by MC Grace View Post
Hi caneman

Did you have issues with other titles as well or with Below The Surface only?
This was on Sunday 21st. Didn't try any other titles.
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  #259  
Old 2018-01-27 , 11:07
MC Grace MC Grace is offline
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Join Date: Apr 2017
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Noted.

Should we receive anything from our techies, we'll let you guys know.
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  #260  
Old 2018-02-06 , 20:56
PeterW PeterW is offline
Still gets up to change channels
 
Join Date: Jun 2010
Posts: 31
Now 6 Feb. and still have slow or buffering issues. I use an Ethernet cable (not Wifi) to connect to my 20 VDSL router port. Please Multichoice - solve this issue of buffering with Catch-up etc.
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