Forum > Value Added Services > DStv Catch Up > Missing on Explora Catch Up
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  #681  
Old 2017-04-26 , 08:50
Mr Smooth Mr Smooth is offline
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Now EP 2 of NCIS Los Angeles magically vanished which supposed to expire on 27/04. Now EP4 expires on 27/04. Again MC really poor service. Disappointed ��
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  #682  
Old 2017-04-27 , 20:39
MC Grace MC Grace is offline
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Quote:
Originally Posted by Mr Smooth View Post
NCIS Los Angeles EP 3 expires at 20:30 tonight and EP2 expires 27/04/17. Please rectify.
Hi Mr Smooth

NCIS Los Angeles is double billed.

The dates are corrected now.
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  #683  
Old 2017-04-28 , 13:28
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Optimist Optimist is offline
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I'm going to break the "wait 24 hours" rule due to the current holidays, please forgive me

Missing Prime Suspect: Tennison S01E04, we usually get them pretty quickly.
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  #684  
Old 2017-04-28 , 17:54
MC Grace MC Grace is offline
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Originally Posted by Optimist View Post
I'm going to break the "wait 24 hours" rule due to the current holidays, please forgive me

Missing Prime Suspect: Tennison S01E04, we usually get them pretty quickly.
Hi Optimist

We hear :-)

Unfortunately the 24 hours rule still applies. Try checking again later.
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  #685  
Old 2017-04-28 , 20:05
nich001 nich001 is offline
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Default Top Gear S24

Top Gear Season 24 Episode 6 missing. Eposides 5 and 7 available.
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  #686  
Old 2017-04-28 , 20:42
MC Grace MC Grace is offline
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Originally Posted by nich001 View Post
Top Gear Season 24 Episode 6 missing. Eposides 5 and 7 available.
Hi nich001

I've notified the CU team to look into and advise. Feedback to follow once received.
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  #687  
Old 2017-04-28 , 21:01
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Optimist Optimist is offline
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Quote:
Originally Posted by MC Grace View Post
Try checking again later.
No good, the prime suspect is now officially missing
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  #688  
Old Yesterday , 10:20
MC Grace MC Grace is offline
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Originally Posted by Optimist View Post
No good, the prime suspect is now officially missing
Hi Optimist

Sorry for the hold up.

I'm checking with the CU team on this one, I'll post feedback once received.
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  #689  
Old Yesterday , 10:25
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Optimist Optimist is offline
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Thanks Grace, not a problem for me now as I've since watched my recorded backup but I'm sure others would like to know when it will arrive.
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  #690  
Old Yesterday , 11:29
MC Grace MC Grace is offline
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Originally Posted by Optimist View Post
Thanks Grace, not a problem for me now as I've since watched my recorded backup but I'm sure others would like to know when it will arrive.
Noted.

I'll post back once the team sends feedback.
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