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  #31  
Old 2014-04-02 , 09:07
Luke7777's Avatar
Luke7777 Luke7777 is offline
Changes remote batteries daily
 
Join Date: Dec 2008
Location: Menlo Park Pretoria
Posts: 1,532
Unfortunately I can't even activate the holiday card now Same problem as last week, when I had to email Solomon for activation. MC is really not coming to the party with this... Still don't understand why you have to disconnect a mobile which is linked to the *other* premium account, when trying to activate the holiday card



Disconnect DStv Mobile Adjustment - FAILURE 4152405413 disconnect failed :
Disconnect DStv Mobile - ABORTED
Reconnect DStv Premium - ABORTED
Reconnect DStv Mobile Adjustment - ABORTED
Reconnect DStv Mobile - ABORTED
__________________
Quad LNB Explora switch 5.1
Explora (Primary) Pace 4P HDPVR (Secondary)
Xtraview - decoders same room - 3 distributed HDMI endpoints via 2x4 Matrix and Cat6
100/50 Fibre (OpenServe/AH Capped)
------------------------------------------
DSD1110 in holiday mode
DSTV Mobile via Drifta WiFi (S5& iPad)

Last edited by Luke7777; 2014-04-02 at 09:11. .
  #32  
Old 2014-04-02 , 11:38
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Luke7777 Luke7777 is offline
Changes remote batteries daily
 
Join Date: Dec 2008
Location: Menlo Park Pretoria
Posts: 1,532
So it started working, maybe with some behind-the-scenes help.. who knows. Then I tried to disconnect in order to test the permanent fix...

Disconnect DStv Premium

Disconnect DStv Mobile Adjustment - FAILURE 4152405413 disconnect failed :
Disconnect DStv Mobile - ABORTED
Disconnect DStv Premium - ABORTED
Reconnect DStv Mobile Adjustment - ABORTED
Reconnect DStv Mobile - ABORTED

Natasha, I give up...how can this be a fix ?? my holiday card is still active, so if someone can disconnect it please.... /Update - Solomon sorted out the card, just waiting for him to activate the Walka now..
__________________
Quad LNB Explora switch 5.1
Explora (Primary) Pace 4P HDPVR (Secondary)
Xtraview - decoders same room - 3 distributed HDMI endpoints via 2x4 Matrix and Cat6
100/50 Fibre (OpenServe/AH Capped)
------------------------------------------
DSD1110 in holiday mode
DSTV Mobile via Drifta WiFi (S5& iPad)

Last edited by Luke7777; 2014-04-02 at 12:46. .
  #33  
Old 2014-04-07 , 08:07
Luke7777's Avatar
Luke7777 Luke7777 is offline
Changes remote batteries daily
 
Join Date: Dec 2008
Location: Menlo Park Pretoria
Posts: 1,532
Some (positive) feedback…

1. Activate holiday card.
Mobile did deactivate (as per message)
Premium did activate (as per message)
Mobile did activate (although message stated failure)

2. Deactivate holiday card.
Mobile did deactivate(as per message)
Premium did deactivate (although message stated failure)
Mobile didn’t activate (failure, as per message)

3. Went into SelfService portal and activated Mobile successfully. In the past this option was not available

At least I can now activate and deactivate the card myself with some success Getting there.....
__________________
Quad LNB Explora switch 5.1
Explora (Primary) Pace 4P HDPVR (Secondary)
Xtraview - decoders same room - 3 distributed HDMI endpoints via 2x4 Matrix and Cat6
100/50 Fibre (OpenServe/AH Capped)
------------------------------------------
DSD1110 in holiday mode
DSTV Mobile via Drifta WiFi (S5& iPad)
  #34  
Old 2014-04-11 , 13:45
Luke7777's Avatar
Luke7777 Luke7777 is offline
Changes remote batteries daily
 
Join Date: Dec 2008
Location: Menlo Park Pretoria
Posts: 1,532
Quote:
Originally Posted by Luke7777 View Post
Some (positive) feedback…

1. Activate holiday card.
Mobile did deactivate (as per message)
Premium did activate (as per message)
Mobile did activate (although message stated failure)

2. Deactivate holiday card.
Mobile did deactivate(as per message)
Premium did deactivate (although message stated failure)
Mobile didn’t activate (failure, as per message)

3. Went into SelfService portal and activated Mobile successfully. In the past this option was not available

At least I can now activate and deactivate the card myself with some success Getting there.....
Slightly different experience this time...
1. Still activated with the same messages as above
2. 1st time deactivation failed on all steps. Did it again and same steps as above.
3. Mobile failed to activate in SelfService. Did it again and had success this time
__________________
Quad LNB Explora switch 5.1
Explora (Primary) Pace 4P HDPVR (Secondary)
Xtraview - decoders same room - 3 distributed HDMI endpoints via 2x4 Matrix and Cat6
100/50 Fibre (OpenServe/AH Capped)
------------------------------------------
DSD1110 in holiday mode
DSTV Mobile via Drifta WiFi (S5& iPad)
 
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