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  #1  
Old 2014-05-06 , 23:28
dolbyd dolbyd is offline
Still gets up to change channels
 
Join Date: Apr 2014
Posts: 42
Default Forum user account suspended

Hi,
My previous forum user account (dolby) has been suspended after I updated my e-mail address in February. The message I received whenever I wanted to post on the forum was that an administrator must approve the account. I've sent several PM's to the moderators and the Forum e-mail address without any reply.

I have now registered again as a forum user but would be obliged if my previous account can re-activated.
  #2  
Old 2014-05-07 , 07:18
MC Marietjie's Avatar
MC Marietjie MC Marietjie is offline
MultiChoice
 
Join Date: Jul 2010
Location: Johannesburg, Gauteng
Posts: 8,231
Hi there, alas we cannot activate that account - it looks like it has been deleted completely. Not sure why.


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  #3  
Old 2014-05-07 , 07:43
Optimist's Avatar
Optimist Optimist is offline
Changes remote batteries hourly
 
Join Date: Jul 2012
Location: N/E JHB , Orig. Join Date: Dec 2008
Posts: 14,506
When changing the password or email address a confirmation email is sent to the old email address which includes a link for re-activation. If it's not found or received and acted upon then the continuation of the account can't be processed.
I suspect it would then eventually expire.
  #4  
Old 2014-05-07 , 12:27
dolbyd dolbyd is offline
Still gets up to change channels
 
Join Date: Apr 2014
Posts: 42
Thanks for the feedback
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