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  #1  
Old 2013-02-25 , 09:49
Optimist Optimist is offline
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Exclamation All services E45

Don't worry if all your decoder(s) show E45 with no services available, I've just spoken to someone in the know - they do know about it and are attending to it ASAP.
  #2  
Old 2013-02-25 , 09:53
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Mad Cat Mad Cat is offline
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That answers me: http://forum.dstv.com/showthread.php...691#post150691
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  #3  
Old 2013-02-25 , 09:58
Optimist Optimist is offline
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And MC Fathima has also just confirmed in that other thread;

Quote:
Originally Posted by MC Fathima View Post
we apologise for the interruption
this should be resolved within the next 15 minutes
  #4  
Old 2013-02-25 , 10:32
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but why they fiddling in the middle of the morning?
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  #5  
Old 2013-02-25 , 10:39
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Mad Cat Mad Cat is offline
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Quote:
Originally Posted by ivanj View Post
but why they fiddling in the middle of the morning?
For me, better than during the night. Guess there is never a good time
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  #6  
Old 2013-02-25 , 10:42
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ivanj ivanj is offline
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suppose so,

wonder what they fiddling with, and how will this impact DOD, and BO downloads in progress
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  #7  
Old 2013-02-25 , 10:47
Optimist Optimist is offline
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I don't think it was a fiddle, more likely a failure of some sort.

For anyone still having the problem, we were told in the other thread on this that it has now been fixed. Some of us have needed to reboot now.
  #8  
Old 2013-02-25 , 11:05
joe@trygger.com joe@trygger.com is offline
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Default E45 - again

This is the 2nd instance of E45 this morning!
  #9  
Old 2013-02-25 , 11:07
Optimist Optimist is offline
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Quote:
Originally Posted by Optimist View Post
I don't think it was a fiddle, more likely a failure of some sort.
I was wrong - I've just noticed that they've added a new transponder.
We'll just have to wait it out if there's any further problems.
  #10  
Old 2013-02-25 , 11:23
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MC Marietjie MC Marietjie is offline
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Here is a response from us in this regard:

MultiChoice added a new transponder to its DStv platform this morning to accommodate future services. This process was intended to happen seamlessly without any customer interference. Unfortunately some of the decoders didnít automatically acquire the new transponder. We have since addressed the issue and our customers should be able to continue enjoying their viewing. Our sincerest apologies.
 
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