Forum > Content > General > Compact channels on family
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Old 2017-09-07 , 12:46
Nicova Nicova is offline
Knows how to use a remote
Join Date: Nov 2015
Location: Lichtenburg
Posts: 50
Default Compact channels on family

This week I received a sms saying that from the 7th to the 20th September over 20 compact channels will be opened for free. How late and which channels will be opened. I am on the family package.
2 exploras, 1 smart lnb
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Old 2017-09-07 , 13:15
Optimist's Avatar
Optimist Optimist is offline
Changes remote batteries hourly
Join Date: Jul 2012
Location: N/E JHB , Orig. Join Date: Dec 2008
Posts: 13,834
Sounds like it's a mistake that you got the SMS, all we've heard about is Compact customers getting the additional channels on Compact Plus (formerly known as the Extra package).

Did you maybe used to have the Compact package, and if so when did you change it?
Just popping in.........
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Old 2017-09-07 , 13:17
MC Marietjie's Avatar
MC Marietjie MC Marietjie is offline
Join Date: Jul 2010
Location: Johannesburg, Gauteng
Posts: 8,039
Hi there @Nicova - you will receive another SMS today to say we've made a mistake - here is the copy of that SMS:

Sorry, we made a mistake. The 20 DStv Compact channels will be opened to you from 2-21 October 2017 and no longer from today to 21 September 2017. We’ll remind you closer to the time so you can tune in to watch your favourite shows! The DStv team
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