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Old 2017-09-07 , 12:46
Nicova Nicova is offline
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Default Compact channels on family

This week I received a sms saying that from the 7th to the 20th September over 20 compact channels will be opened for free. How late and which channels will be opened. I am on the family package.
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Old 2017-09-07 , 13:15
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Optimist Optimist is offline
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Sounds like it's a mistake that you got the SMS, all we've heard about is Compact customers getting the additional channels on Compact Plus (formerly known as the Extra package).

Did you maybe used to have the Compact package, and if so when did you change it?
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Old 2017-09-07 , 13:17
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MC Marietjie MC Marietjie is offline
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Hi there @Nicova - you will receive another SMS today to say we've made a mistake - here is the copy of that SMS:

Sorry, we made a mistake. The 20 DStv Compact channels will be opened to you from 2-21 October 2017 and no longer from today to 21 September 2017. We’ll remind you closer to the time so you can tune in to watch your favourite shows! The DStv team
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