Forum > Value Added Services > DStv Catch Up > Downloads disappear before expiry date
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  #21  
Old 2017-03-31 , 20:33
MC Pamela MC Pamela is offline
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Join Date: Jun 2016
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Quote:
Originally Posted by MC Pamela View Post
The Detour is being re-escalated again, as it still shows expiry for this evening on all the episodes. However, online all seems to be in order. Awaiting feedback from the CU team, once received I'll post it.
The CU team advised that all the episodes on The Detour are due to expire this evening. Then 3 new episodes will be loaded, you can check later on.
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  #22  
Old 2017-04-25 , 20:00
Mr Smooth Mr Smooth is offline
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NCIS Los Angeles EP 3 expires at 20:30 tonight and EP2 expires 27/04/17. Please rectify.
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  #23  
Old 2017-04-26 , 08:49
Mr Smooth Mr Smooth is offline
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Now EP 2 of NCIS Los Angeles magically vanished which supposed to expire on 27/04. Now EP4 expires on 27/04. Again MC really poor service. Disappointed ��
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  #24  
Old 2017-05-14 , 14:22
Mr Smooth Mr Smooth is offline
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Rosewood EP 21 expires on 15/05, this is incorrect. Please fix.
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  #25  
Old 2017-05-19 , 10:24
MC Grace MC Grace is offline
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Originally Posted by Mr Smooth View Post
Rosewood EP 21 expires on 15/05, this is incorrect. Please fix.
Hi Mr Smooth

So sorry for the delayed response.

The episode has been rectified, and will expire on the 5th of June 2017.
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  #26  
Old 2017-05-22 , 13:00
Paddington Paddington is offline
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Join Date: Feb 2009
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All my downloaded episodes of Twin Peaks 1 and 2 have disappeared from my Explora 2A. The earliest expiry date for any episode was 4 June but they were all removed sometime over the weekend.

Now I only see one episode of either Twin Peaks season listed on Catch-up Plus - S2 E2. What's happened?
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  #27  
Old 2017-05-23 , 21:06
MC Grace MC Grace is offline
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Originally Posted by Paddington View Post
All my downloaded episodes of Twin Peaks 1 and 2 have disappeared from my Explora 2A. The earliest expiry date for any episode was 4 June but they were all removed sometime over the weekend.

Now I only see one episode of either Twin Peaks season listed on Catch-up Plus - S2 E2. What's happened?
Hi Paddington

Apologies for the hold up.

The title was removed due to rights. It has Web streaming rights only.
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  #28  
Old 2017-05-24 , 16:44
MC Grace MC Grace is offline
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Originally Posted by MC Grace View Post
Hi Paddington

Apologies for the hold up.

The title was removed due to rights. It has Web streaming rights only.
Hi Paddington

Kindly see update from the Catch Up team regarding Twin Peaks below:

Due to contractual restrictions, seasons 1 and 2 of Twin Peaks had to be removed with immediate effect from Catch Up Plus. Both seasons are however still available to stream on DStv Now.
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  #29  
Old 2017-05-24 , 17:27
WDP1 WDP1 is offline
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The seasons aren't available on DStv Now. As Paddington correctly says, inexplicably only S2E2 is available there. Please bring the rest back.


Sent from my iPhone using Tapatalk
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  #30  
Old 2017-05-24 , 17:58
MC Grace MC Grace is offline
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Originally Posted by WDP1 View Post
The seasons aren't available on DStv Now. As Paddington correctly says, inexplicably only S2E2 is available there. Please bring the rest back.


Sent from my iPhone using Tapatalk
Hi WDP1

Twin Peaks is available on DStv Now (Web) only.

- Currently, we have S1 E1 - E9
- S2 E1 - E23
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