Forum > Value Added Services > DStv Mobile > Drifta problems - not authenticating on WiFi for Android
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  #1  
Old 2018-02-05 , 18:18
Voiceover Voiceover is offline
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Exclamation Drifta problems - not authenticating on WiFi for Android

For the past few days the Drifta which connects via WiFi on Android doesn't authenticate and in affect has broken the app as you are forced to close the application.

Could DStv please take a look at this?
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  #2  
Old 2018-02-06 , 12:34
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MC Marietjie MC Marietjie is offline
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Hi there, pls send a PM to MC Grace so she can get someone to contact you.
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  #3  
Old 2018-02-06 , 13:42
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Luke7777 Luke7777 is offline
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Revived my Android phone (5.1.1) to test this and also see the authentication problem. Been a struggle to find the app though. But the Android authentication process was never as smooth as the IOS one. Tested the Drifta in IOS 9 , no problem
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DSTV Mobile via Drifta WiFi (S5& iPad)
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  #4  
Old 2018-02-11 , 15:33
Chido Chido is offline
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Default Drifta problem

Can not view any channel on my iPad and also unable to authenticate drifta on the server with my Samsung S7 Hedge. Does DSTV still support drifta? If so, what can I do or links/sites to visit to resolve this?

Thanks in an anticipated swift cooperation.
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  #5  
Old 2018-02-12 , 08:28
MC Grace MC Grace is offline
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Hi All

DStv no longer supports the DStv Drifta and the DStv Mobile service, which means that the service is not available to new customers and there will be no new DStv Drifta software downloads for existing customers.
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  #6  
Old 2018-02-12 , 10:00
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Luke7777 Luke7777 is offline
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Quote:
Originally Posted by MC Grace View Post
Hi All

DStv no longer supports the DStv Drifta and the DStv Mobile service, which means that the service is not available to new customers and there will be no new DStv Drifta software downloads for existing customers.
This says different , except for the new software version which is understandable
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Quad LNB Explora switch 5.1
Explora (Primary) Pace 4Tuner HDPVR (Secondary)
Xtraview - decoders same room - 3 distributed HDMI endpoints via 2x4 Matrix and Cat6
100/50 Fibre (OpenServe/AH Capped)
------------------------------------------
DSD1110 in holiday mode
DSTV Mobile via Drifta WiFi (S5& iPad)
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  #7  
Old 2018-02-12 , 13:20
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MC Marietjie MC Marietjie is offline
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Default About DStv Mobile - Driftas and Walkas

Apologies if there is some confusion here. Some info on DStv.com is outdated and in the process of being updated.

Below is info on our DStv mobile service - this is available on DStv.com too. Essentially, while the service is still operating, we're consolidating the devices under Walka's only.

There are some technical glitches on some transmitters (has been since last week) that the teams are working on. This will be what causes the authentication issues. Please contact our call centre (or you can send a PM to MC Grace) with your details so they can pass it on to the technical team.

All our development efforts are going into our DStv Now service - and that is certainly where the world is also moving to. So we encourage our customers to download and use DStv Now to stream most of the DStv channels live.


Everything you need to know about DStv Drifta channels, DStv Drifta software and DStv Walka channels.


DStv Drifta channels

DStv Drifta channels available to existing DStv Mobile customers cover a variety of DStv entertainment and sport channels. However, while existing DStv Mobile customers can use the DStv Drifta to watch DStv on their mobile phones, DStv no longer supports the DStv Drifta and the DStv Mobile service, which means that the service is not available to new customers and there will be no new DStv Drifta software downloads for existing customers.

DStv Premium, Compact Plus, Compact, Family, Access and EasyView customers who want to watch live DStv channels or download series and movies on their mobile phones can download the DStv Now app, which offers over 60 TV channels to stream on your mobile device, including M-Net, kykNET, Mzansi Magic and various SuperSport channels.


DStv Drifta software download
Because the DStv Drifta is no longer supported, there will be no new DStv Drifta software downloads available

DStv Walka

As with the DStv Drifta, the DStv Walka is no longer supported and therefore no longer for sale from DStv. Although DStv Walka channels are still available to existing DStv Mobile customers, new DStv customers are encouraged to download the DStv Now app, which offers more DStv channels and is compatible with most Android and iOS devices
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  #8  
Old 2018-02-14 , 14:45
Chido Chido is offline
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Default ery unpleasant now as DSTV no longer supports drifta

Very unpleasant now as DSTV no longer supports drifta (mobile decoder device). Moreover, it is very unwelcome development because it is not stated (indicated) on the DSTV website. Very unfair for the existing customers with driftas though.

The advantage of Drifta over "DSTV Now or Catch Up": Drifta doesn't consume your data unlike "DSTV Now or Catch Up" because it is not connected over internet but via your WiFi to small pocket mobile decoder device (drifta free hotspot device that is smaller than Business Card). DSTV offices in Nigeria sold drifta N12,500 each to customers.

So what do existing customers already with driftas do to still watch DSTV on their mobile devices without any further problem? Thanks
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  #9  
Old 2018-02-14 , 14:48
Optimist Optimist is offline
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Explained in the other two threads - this notice does not apply to you in Nigeria, although things could be similar or the same this is not the place to make Nigerian MCA enquiries.

Please read the other threads to see the details of what I'm referring to.
All the best with it.

Last edited by Optimist; 2018-02-15 at 09:27. . Reason: Tidy up
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  #10  
Old 2018-02-14 , 15:00
Chido Chido is offline
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It is ok. Thanks anyway
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