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  #131  
Old 2017-05-25 , 21:58
MC Grace MC Grace is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2017
Posts: 372
Hi All

There was a problem last night which resulted in degradation of the service. Our techies are investigating further. Sorry about that.
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  #132  
Old 2017-05-26 , 21:17
Simon Simon is offline
Changes remote batteries daily
 
Join Date: Nov 2008
Location: Cape Town
Posts: 3,211
Third night in a row. Finally gave up trying to watch John Wick via the Explora. Eventually resorted to DSTV Now.

Unfortunately no HD, no Airplay and no 5.1.

The Explora internet experience is shoddy at best. It's download and play. Period.
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  #133  
Old 2017-05-26 , 21:54
MC Grace MC Grace is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2017
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Quote:
Originally Posted by Simon View Post
Third night in a row. Finally gave up trying to watch John Wick via the Explora. Eventually resorted to DSTV Now.

Unfortunately no HD, no Airplay and no 5.1.

The Explora internet experience is shoddy at best. It's download and play. Period.
Hi Simon

I'll get an update from our techies and post back feedback.
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  #134  
Old 2017-05-27 , 08:05
Simon Simon is offline
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Join Date: Nov 2008
Location: Cape Town
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Quote:
Originally Posted by MC Grace View Post
I'll get an update from our techies and post back feedback.
Thanks very much. Even the streaming on DSTV Now was poor quality.
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In the land of the blind, the man who says he has one eye is king.
If it's worth doing, it's worth doing right!
Say "NO" to Stretch-O-Vision
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  #135  
Old 2017-05-27 , 13:13
Krugie's Avatar
Krugie Krugie is offline
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Join Date: Dec 2008
Location: Moreleta Park, Pretoria
Posts: 3,939
Quote:
Originally Posted by Simon View Post
Third night in a row. Finally gave up trying to watch John Wick via the Explora.
Yup - also got less than 1Mbps until after 21H00 when it picked up again.
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Octo-LNB to 2 x 5.2 switches. Explora 1 (Primary) & HDPVR 2P (Secondary) in lounge, Samsung 55" UA55F8500 Smart 3D LED TV, HDMI picture and audio via Onkyo TX-NR626 receiver, Samsung BD-F7500 3D Blu-Ray player. Explora 1 in bedroom with HDMI picture & audio to Samsung 32" UA32F5500 Smart LED TV.
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  #136  
Old 2017-05-27 , 18:48
steel_dog steel_dog is offline
Knows how to use a remote
 
Join Date: Jun 2010
Location: Cape Town
Posts: 75
Something is awry this weekend. Streaming is very poor. Connection fluctuates erratically between 200KB/s to close to line speed then drops again. Sent an email to the guys I've been dealing with.
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  #137  
Old 2017-05-27 , 19:15
MC Grace MC Grace is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2017
Posts: 372
Hi All

Nothing from our techies yet.

I'll keep checking and post any updates received.
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  #138  
Old 2017-05-29 , 23:58
steel_dog steel_dog is offline
Knows how to use a remote
 
Join Date: Jun 2010
Location: Cape Town
Posts: 75
Quote:
Originally Posted by MC Grace View Post
Hi All

Nothing from our techies yet.

I'll keep checking and post any updates received.
The connection is stable again and test download maxes out at linespeed (20mbps). Had a quick word with the techies. They have noted the issue this weekend and are still investigating. Seems to hit during certain periods.
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  #139  
Old 2017-05-31 , 09:51
MC Grace MC Grace is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2017
Posts: 372
Quote:
Originally Posted by steel_dog View Post
The connection is stable again and test download maxes out at linespeed (20mbps). Had a quick word with the techies. They have noted the issue this weekend and are still investigating. Seems to hit during certain periods.
Hi steel_dog

Noted.

Updates to be posted once received on this end.
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  #140  
Old 2017-06-10 , 22:05
tenhooj tenhooj is offline
Knows how to use a remote
 
Join Date: Jun 2009
Location: durbs
Posts: 52
streaming on catch up downloads is not working properly on DSTV and on DSTVNOW. Runs and stops. reboot modems, cell phone and DSTV . No change. Even tried cell data. It pauses after a few minutes and then gets the gitters because the speed is so slow
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