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  #141  
Old 2017-06-12 , 14:34
MC Grace MC Grace is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2017
Posts: 372
Quote:
Originally Posted by tenhooj View Post
streaming on catch up downloads is not working properly on DSTV and on DSTVNOW. Runs and stops. reboot modems, cell phone and DSTV . No change. Even tried cell data. It pauses after a few minutes and then gets the gitters because the speed is so slow
Hi tenhooj

Sorry to keep you waiting.

Which device and decoder model are you using? Also confirm if you're still experiencing the same issue. Do you get the same issue when streaming through the SuperSport App?
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  #142  
Old 2017-06-29 , 21:02
Luke7777's Avatar
Luke7777 Luke7777 is offline
Changes remote batteries daily
 
Join Date: Dec 2008
Location: Menlo Park Pretoria
Posts: 1,535
CU downloads crawling again on my side. Test file from MC downloading at around 200-300kbps. Speedtest from the same AP as the Explora gives 30Mbps
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Quad LNB Explora switch 5.1
Explora (Primary) Pace 4P HDPVR (Secondary)
Xtraview - decoders same room - 3 distributed HDMI endpoints via 2x4 Matrix and Cat6
100/50 Fibre (OpenServe/AH Capped)
------------------------------------------
DSD1110 in holiday mode
DSTV Mobile via Drifta WiFi (S5& iPad)

Last edited by Luke7777; 2017-06-29 at 21:20. .
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  #143  
Old 2017-07-04 , 19:45
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Krugie Krugie is offline
Changes remote batteries daily
 
Join Date: Dec 2008
Location: Moreleta Park, Pretoria
Posts: 3,939
Totally unusable tonight. Tried to watch Falling Water at around 19h40.... no luck so I paused so it can download but it takes 5 to 8 seconds to download ONE second.....

EDIT: Connectivity Checker passes instantly and my M-Web speedtest shows a download speed of 94.1Mbps.

Tried an episode of Suits on ShowMax and after 30 seconds over 2 minutes were downloaded.
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Octo-LNB to 2 x 5.2 switches. Explora 1 (Primary) & HDPVR 2P (Secondary) in lounge, Samsung 55" UA55F8500 Smart 3D LED TV, HDMI picture and audio via Onkyo TX-NR626 receiver, Samsung BD-F7500 3D Blu-Ray player. Explora 1 in bedroom with HDMI picture & audio to Samsung 32" UA32F5500 Smart LED TV.

Last edited by Krugie; 2017-07-04 at 19:49. .
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  #144  
Old 2017-07-05 , 16:06
caneman caneman is offline
Knows how to use a remote
 
Join Date: Dec 2008
Posts: 168
Also having problems with slow downloads and "Download Server Error"
Tried to down load Modus on Sunday PM and it took 2 hours to download.
This morning not much better.
Attached Images
File Type: jpg ServerProblems.jpg (839.0 KB, 13 views)
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  #145  
Old 2017-07-05 , 18:13
Silk Silk is offline
Still gets up to change channels
 
Join Date: Oct 2012
Location: Cape Town
Posts: 37
I'm also having issues (Explorer 2A).

Been trying to download some movies today since all my existing downloads just vanished after a software update last night. Grrrr!!!

Downloading has been extremely slow, lots of disconnections and so far everything I've tried eventually fails with an HTTP 503 Error, in which case you have to start the download from scratch.

This service is simply useless.
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  #146  
Old 2017-07-05 , 22:05
MC Grace MC Grace is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2017
Posts: 372
Hi All

I have asked our tech team to assist on this one.

Feedback will be posted once received.
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  #147  
Old 2017-07-06 , 16:36
MC Grace MC Grace is offline
Has mastered the i-Plate and DStv guide
 
Join Date: Apr 2017
Posts: 372
Hi All

Our tech team is currently investigating the matter.

An update will follow once received.
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  #148  
Old 2017-07-07 , 16:22
Krugie's Avatar
Krugie Krugie is offline
Changes remote batteries daily
 
Join Date: Dec 2008
Location: Moreleta Park, Pretoria
Posts: 3,939
Still the same - only 5 seconds downloaded by the time viewing starts - caught up with the download after viewing for about 3 seconds.
__________________
Octo-LNB to 2 x 5.2 switches. Explora 1 (Primary) & HDPVR 2P (Secondary) in lounge, Samsung 55" UA55F8500 Smart 3D LED TV, HDMI picture and audio via Onkyo TX-NR626 receiver, Samsung BD-F7500 3D Blu-Ray player. Explora 1 in bedroom with HDMI picture & audio to Samsung 32" UA32F5500 Smart LED TV.
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  #149  
Old 2017-07-07 , 16:32
Luke7777's Avatar
Luke7777 Luke7777 is offline
Changes remote batteries daily
 
Join Date: Dec 2008
Location: Menlo Park Pretoria
Posts: 1,535
Tested with Aquarius , more than 3 min when viewing start.
__________________
Quad LNB Explora switch 5.1
Explora (Primary) Pace 4P HDPVR (Secondary)
Xtraview - decoders same room - 3 distributed HDMI endpoints via 2x4 Matrix and Cat6
100/50 Fibre (OpenServe/AH Capped)
------------------------------------------
DSD1110 in holiday mode
DSTV Mobile via Drifta WiFi (S5& iPad)
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  #150  
Old 2017-07-09 , 09:12
Simon Simon is offline
Changes remote batteries daily
 
Join Date: Nov 2008
Location: Cape Town
Posts: 3,211
Streaming on DSTV Now (Mac). 50 meg fibre line. Gigabit wired lan. Sunday morning at 9am.

Adaptive streaming of live channels slowing to very poor quality, bearing in mind that the maximum is only Standard Definition. Not acceptable.
Catchup, better.

Youtube = Perfect UHD
Netflix = Perfect UHD (wireless elsewhere in the house).

I'm attaching a screenshot for analysis and comparison. This is from YouTube and began playing within a second.

Resolution : 2560x1440 (Full UHD not available on a Mac)
Connection speed : 45Mbps
Buffer health : 30 seconds

Screen Shot 2017-07-09 at 09.05.23.png
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In the land of the blind, the man who says he has one eye is king.
If it's worth doing, it's worth doing right!
Say "NO" to Stretch-O-Vision

Last edited by Simon; 2017-07-09 at 09:16. .
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